At a Glance
- Tasks: Manage Home Ownership accounts, negotiate payments, and support residents with empathy.
- Company: MTVH, a supportive organisation focused on community and customer care.
- Benefits: Hybrid working, flexible hours, and on-site parking.
- Other info: Join a dynamic team with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 31500 - 38500 £ per year.
MTVH is seeking a Customer Accounts Advisor (Home Ownership) in Beeston, Nottingham to join the Income Collections Team.
The role focuses on managing Home Ownership accounts in arrears with empathy and clarity, including negotiating payment arrangements and signposting to external funding.
This fixed-term 12-month contract offers hybrid working Monday to Friday, with shifts 8am-6pm and on-site parking.
You will engage customers via calls, email and letters to reduce arrears and support residents.
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Customer Accounts Advisor – Hybrid, Home Ownership in Nottingham employer: MTVH
At our Clapham Park location, we pride ourselves on being an excellent employer that values the well-being and growth of our employees. With a competitive salary, generous annual leave, and a comprehensive benefits package including a health cash plan and life assurance, we foster a supportive work culture that encourages professional development and community engagement. Join us to make a meaningful impact in social housing while enjoying the unique advantages of working in vibrant South London.
