At a Glance
- Tasks: Lead a team of surveyors to tackle complex property repairs and enhance resident satisfaction.
- Company: Dynamic Property Directorate focused on quality and compliance.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a collaborative environment with a commitment to innovation and service improvement.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 58664 - 61751 € per year.
Senior Surveyor - Permanent, Full-Time Opportunity (37.5 hours) Southgate (N14) - hybrid role requiring regular office and site attendance alongside some days working from home.
We’re on the lookout for an experienced Senior Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of a small team of surveyors and provide advice and support on challenging repairs, structural issues, and major defects delivering real results for our residents while balancing quality, compliance, and value for money.
In this pivotal role, you’ll lead the investigation and resolution of non-routine repairs, damp and mould issues, and ad hoc planned replacements. You’ll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained.
What You’ll Be Doing
- Be the go-to expert for your team within the Property Directorate and for assisting your team in diagnosing and resolving complex building faults.
- Independently manage a varied team and a small caseload; the team duties include damp and mould, insurance works, and more significant or specialist repairs.
- Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
- Ensure systems are updated by the team, H&S is complied with, and all necessary training is requested and updated on our systems.
- Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
- Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
- Review and advise on home improvement requests with a focus on safeguarding our housing stock.
- Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.
What You’ll Bring
- A proven track record in managing a team and resolving complex property repairs and maintenance issues.
- A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates.
- Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
- Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
- A genuine curiosity, commitment, and drive to fix things right, the first time within budget and to the highest standard.
- Experience working collaboratively with both technical and non-technical teams.
To meet our commitment to providing safe, high-quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
Senior Surveyor - Southgate, London employer: MTVH
Join a forward-thinking organisation in Southgate, London, where your expertise as a Senior Surveyor will be valued and rewarded. We foster a collaborative work culture that prioritises employee growth, offering opportunities for professional development while ensuring a healthy work-life balance through our hybrid working model. With a commitment to delivering high-quality services to our residents, you'll play a crucial role in making a tangible difference in the community, all within a supportive and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Surveyor - Southgate, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Be ready to discuss how your experience aligns with their needs, especially around damp and mould issues. Show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Senior Surveyor - Southgate, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Surveyor. Highlight your experience with property repairs, team management, and any specific projects that showcase your skills in damp and mould diagnostics.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our Property Directorate. Don’t forget to mention your proactive approach to problem-solving!
Showcase Your Team Leadership:Since this role involves managing a small team, be sure to include examples of your leadership experience. Talk about how you've supported your team in diagnosing complex issues and how you’ve driven improvements in service delivery.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you brush up on your knowledge of damp and mould diagnostics, as well as the HHSRS framework. Being able to discuss these topics confidently will show that you're the expert they need for their team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight specific situations where you resolved complex property repairs or improved team performance, as this role requires strong leadership.
✨Communicate Clearly
Practice translating technical jargon into simple, resident-friendly language. This is crucial for the role, so be ready to demonstrate your communication skills during the interview.
✨Be Proactive and Resident-Focused
Think about how you can contribute to improving the resident experience. Come prepared with ideas or examples of how you've previously balanced quality, compliance, and value for money in your work.