At a Glance
- Tasks: Support customers with property repair queries and resolve issues efficiently.
- Company: Join a collaborative team in an inspiring work environment.
- Benefits: Enjoy competitive salary, generous holiday allowance, and health support.
- Other info: Flexible remote work options available after training.
- Why this job: Make a meaningful impact while growing your career with ongoing training.
- Qualifications: Motivated self-starters with a passion for learning and teamwork.
The predicted salary is between 29025 - 30553 £ per year.
This role is a Fixed Term Position based on a 37.5hr week with a salary range of £29,025 - £30,553, dependent upon experience. The location is Beeston, NG9 1LA, with free parking subject to availability. The office is a 10 min walk from Beeston Train Station.
Join our team and shape your future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team.
Why Work With Us?- Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities.
- Career Progression: We are committed to helping you grow through ongoing training and mentorship.
- Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support.
- Meaningful Impact: Your contributions will make a real difference to our customers and our community.
You will receive full, comprehensive training to set you up for success.
About the RoleIn this role, you'll support customers with property repair queries across various channels, resolving issues efficiently with professionalism and technical expertise. The work is varied and fast-paced, making adaptability essential in the property repairs and maintenance environment. Coverage across core business hours is essential for this role, and you’ll need to be available to work between 8am and 6pm, Monday to Friday, on a rotating shift basis based within the main office in Beeston. Once you’re fully trained, you'll have the flexibility to work remotely when based on a 10am–6pm shift.
Who We’re Looking For- Motivated self-starters with a passion for learning and a can-do attitude.
- Team players who thrive in a supportive, fast-paced environment.
- Excellent communicators with an innovative approach to problem solving.
- Previous experience is valued but not essential – we’re looking for the right mindset and enthusiasm!
Senior Property Services Advisor - Remote After Training in London employer: MTVH
Join a dynamic team as a Senior Property Services Advisor in Beeston, where you'll enjoy a supportive and collaborative work culture that fosters personal and professional growth. With comprehensive training, competitive benefits, and the opportunity to make a meaningful impact on our customers and community, this role offers a rewarding career path in a vibrant environment. Plus, after your initial training, you can embrace the flexibility of remote work, making it an ideal position for motivated individuals seeking a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Services Advisor - Remote After Training in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the property services sector. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes them tick and be ready to discuss how your skills align with their mission. This shows you’re genuinely interested and not just another applicant.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and shaping your future with us.
We think you need these skills to ace Senior Property Services Advisor - Remote After Training in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Property Services Advisor role. Highlight any customer service experience and problem-solving skills, as these are key for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and why you want to join our team. Be genuine and let your personality come through.
Showcase Your Adaptability:Since the role is fast-paced and varied, give examples in your application of how you've adapted to change or handled multiple tasks at once. We love seeing candidates who can thrive in dynamic environments!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MTVH
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Property Services Advisor role. Familiarise yourself with the key responsibilities, such as handling property repair queries and providing excellent customer service. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Problem-Solving Skills
Since this role requires innovative problem-solving, prepare examples from your past experiences where you've successfully resolved issues. Think about times when you adapted to challenges or improved a process, as these stories will highlight your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Communication
As a Senior Property Services Advisor, you'll be part of a collaborative team. Be ready to discuss how you work well with others and communicate effectively. Share specific instances where your teamwork led to positive outcomes, showing that you're a motivated self-starter who values collaboration.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, career progression opportunities, or the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
