At a Glance
- Tasks: Support older residents to live independently and manage housing services.
- Company: MTVH, a community-focused organisation dedicated to enhancing lives.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Join a vibrant team and help create a welcoming community.
- Why this job: Make a real difference in the lives of older people every day.
- Qualifications: Experience with older residents and knowledge of housing legislation required.
The predicted salary is between 32433 - 34139 £ per year.
Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day.
About this role: Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose.
As a Housing with Support Manager, you’ll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant. You’ll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive.
What You’ll Do
- Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.
- Carry out home visits after move-in and regular tenancy audits to ensure residents are settled and supported.
- Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.
- Support residents to report repairs, address anti-social behaviour, and maintain safe homes.
- Promote independence by signposting to community resources and specialist services.
- Coordinate minor works through our handy person service and liaise with Asset Management for planned works.
- Arrange property adaptations to meet individual needs and maintain suitability.
What We’re Looking For
- Essential:
- Knowledge of legislation relevant to older residents and sheltered housing.
- Understanding of welfare benefits and tenancy rights.
- Experience supporting vulnerable older people with housing and wellbeing needs.
- Excellent communication skills and ability to work independently and as part of a team.
- Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.
- Awareness of safeguarding procedures and local support.
- QCF Diploma or NVQ Level 3 in Health & Social Care or Housing.
Personal Attributes
- Flexible and adaptable to meet customer needs.
- Assertive yet empathetic when dealing with sensitive issues.
- Highly organised with the ability to prioritise and manage workload effectively.
Housing with Support Manager - Lambeth in London employer: MTVH
Contact Detail:
MTVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing with Support Manager - Lambeth in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those who work with older residents. Attend local events or join online forums to connect with potential employers and learn about job openings.
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers, share your enthusiasm for supporting older people. Talk about any relevant experiences you've had that demonstrate your commitment to helping others live independently.
✨Tip Number 3
Prepare for interviews by researching MTVH and understanding their values. Think about how your skills align with their mission to create a vibrant community for older residents. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of older people.
We think you need these skills to ace Housing with Support Manager - Lambeth in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing with Support Manager role. Highlight your experience with older residents and any relevant legislation knowledge. We want to see how you can make a difference in our community!
Showcase Your Skills: Don’t forget to emphasise your communication skills and IT proficiency. Mention specific examples where you've supported vulnerable individuals or managed housing issues. This will help us see how you fit into our team!
Be Personable: When writing your application, let your personality shine through! We’re looking for someone who is empathetic and assertive. Share a brief story or experience that showcases your ability to connect with residents.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you brush up on the relevant legislation and welfare benefits related to older residents and sheltered housing. Being able to discuss these topics confidently will show that you're serious about the role and understand the needs of the community you'll be serving.
✨Showcase Your Experience
Prepare specific examples from your past work where you've supported vulnerable older people. Whether it’s managing referrals or conducting home visits, having real-life scenarios ready will help demonstrate your capability and experience in this field.
✨Communication is Key
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable discussing sensitive issues assertively yet empathetically.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows that you’re proactive and genuinely interested in how the organisation operates, as well as how you can contribute to their mission.