At a Glance
- Tasks: Support older people to live independently and manage housing services.
- Company: MTVH, a community-focused organisation dedicated to enhancing lives.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Join a vibrant team and help create a welcoming community.
- Why this job: Make a real difference in the lives of older residents every day.
- Qualifications: Experience with older residents and knowledge of housing legislation.
The predicted salary is between 32433 - 34139 £ per year.
- Housing with Support Manager
- Lambeth, SW12 0AF
- Full Time, Fixed Term (12 Months)
Are you passionate about supporting older people to live independently in a safe and welcoming community?
Join us at MTVH as a Housing with Support Manager and make a real difference every day.
About this role
Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives.
We create a vibrant and secure environment where residents can enjoy an active social life if they choose.
As a Housing with Support Manager, you’ll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant.
You’ll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive.
- What You’ll Do
- Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.
- Carry out home visits after move-in and regular tenancy audits to ensure residents are settled and supported.
- Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.
- Support residents to report repairs, address anti-social behaviour, and maintain safe homes.
- Promote independence by signposting to community resources and specialist services.
- Coordinate minor works through our handy person service and liaise with Asset Management for planned works.
- Arrange property adaptations to meet individual needs and maintain suitability.
- What We’re Looking For
Essential
- Knowledge of legislation relevant to older residents and sheltered housing.
- Understanding of welfare benefits and tenancy rights.
- Experience supporting vulnerable older people with housing and wellbeing needs.
- Excellent communication skills and ability to work independently and as part of a team.
- Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.
- Awareness of safeguarding procedures and local support pathways.
Desirable
- QCF Diploma or NVQ Level 3 in Health & Social Care or Housing.
- Personal Attributes
- Flexible and adaptable to meet customer needs.
- Assertive yet empathetic when dealing with sensitive issues.
- Highly organised with the ability to prioritise and manage workload effectively.
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