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- Tasks: Lead investigations into anti-social behaviour and tenancy fraud to create safer communities.
- Company: MTVH, a dynamic organisation dedicated to improving lives in Lambeth.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Why this job: Tackle unique challenges and drive impactful change in a vibrant community.
- Qualifications: Experience in ASB management and strong communication skills required.
- Other info: Join us for fresh challenges and opportunities every day!
The predicted salary is between 33900 - 43900 £ per year.
Full Time Permanent Role based on 37.5hrs per week
Salary Banding Range: £39,841 - £41,938 (Dependent upon experience)
Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges—and we need someone at the top of their game to help us tackle them head-on.
About the Role
In this challenging yet rewarding position, you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care & Support homes. This role isn’t just about enforcement—it’s about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime.
You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators. Your ability to build strong networks and partnerships will be crucial in driving impactful change.
Key Responsibilities
- Leading investigations into tenancy fraud and handling high-level ASB cases.
- Gathering evidence effectively, preparing witness statements, and compiling legal packs for court cases.
- Attending ASB evictions and supporting victims to ensure tenancy sustainability.
- Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance.
- Collaborating with law enforcement and community organisations to strengthen neighbourhood safety.
What You Need to Succeed
- Extensive experience in ASB management, safeguarding, and tenancy fraud investigations.
- Deep understanding of housing and enforcement legislation.
- Ability to manage a demanding workload.
- Proven ability to handle high-pressure situations with confidence and professionalism.
- Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders.
- A passion for creating safer, stronger communities and a determination to make a tangible impact.
- Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets.
Why Join Us?
This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you.
The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made.
Anti-Social Behaviour Officer - Lambeth employer: MTVH
Contact Detail:
MTVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Officer - Lambeth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing and community safety sectors. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to professionals already in the field. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the challenges facing Lambeth. Understand the unique issues around anti-social behaviour in the area and think about how your skills can help tackle them. This will show potential employers that you’re not just interested in the role, but genuinely care about making a difference.
✨Tip Number 3
Practice your communication skills! As an ASB Officer, you'll need to handle sensitive conversations with residents and stakeholders. Role-play these scenarios with friends or family to build your confidence and ensure you can convey your message clearly and compassionately.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a positive impact in the community. Let’s get you that dream job!
We think you need these skills to ace Anti-Social Behaviour Officer - Lambeth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Anti-Social Behaviour Officer role. Highlight your experience in ASB management and any relevant skills that align with the job description. We want to see how you can make a difference in Lambeth!
Showcase Your Passion: Let your enthusiasm for creating safer communities shine through in your application. Share specific examples of how you've tackled challenges in the past, especially those related to tenancy fraud or community safety. We love seeing candidates who are genuinely committed to making an impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at MTVH!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you brush up on your knowledge of anti-social behaviour legislation and tenancy fraud. Familiarise yourself with the specific challenges faced in Lambeth, as well as the role's responsibilities. This will show that you're not just interested in the job, but that you understand the community and its needs.
✨Showcase Your Experience
Prepare to discuss your previous experience in ASB management or similar roles. Think of specific examples where you've successfully handled high-pressure situations or collaborated with external agencies. This will help demonstrate your capability and how you can bring value to the team.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your exceptional communication skills to engage them in conversation. Show empathy and understanding, especially when discussing sensitive topics related to residents and community safety.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about the current challenges facing the ASB team in Lambeth or how they measure success in creating safer communities. This shows your genuine interest and helps you assess if the role is the right fit for you.
