Metropolitan Thames Valley Housing (MTVH) is seeking a Complaint Coordinator in Beeston, Nottingham to investigate and coordinate Stage 1 responses and, with experience, Stage 2 complaints. The role requires strong customer service focus and collaboration across the organisation.
Hybrid working: 2–3 days from home; full-time hours across a 37.5-hour week, with on-site parking and a Beeston office base. You will support residents and work with senior managers to drive timely, fair resolutions.
#J-18808-Ljbffr
Hybrid Complaint Coordinator - 12‑Month Fixed Term employer: MTVH
At our Clapham Park location, we pride ourselves on being an excellent employer that values the well-being and growth of our employees. With a competitive salary, generous annual leave, and a comprehensive benefits package including a health cash plan and life assurance, we foster a supportive work culture that encourages professional development and community engagement. Join us to make a meaningful impact in social housing while enjoying the unique advantages of working in vibrant South London.
