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For Companies At a Glance
- Tasks: Manage housing schemes and support older residents in maintaining independence.
- Company: Join a leading housing organisation dedicated to creating vibrant communities.
- Benefits: Enjoy 28 days leave, enhanced pension, and health cash plans.
- Why this job: Make a real difference in the lives of older people while developing your career.
- Qualifications: Experience in housing management and a passion for supporting vulnerable individuals.
- Other info: Opportunities for career progression and a supportive work environment.
The predicted salary is between 22100 - 23200 £ per year.
Housing with Support Manager
Later Living Housing
£26,185 – £27,563 and opportunity to apply for Level 3 CIH in Housing Management
About Us
Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.
This role
Metropolitan Thames Valley are currently looking for enthusiastic Housing specialists to join as on-site Housing with Support Managers across some of our schemes in the Midlands area. There are several roles available in Rushcliffe, Nottingham City and Derby, ranging from 20 hours per week to full time, 37.5 hours per week. These roles generally have requirement for a daily presence on site, Monday – Friday. Some of these roles have a requirement to take part on an on-call rota which is usually once every 13 weeks – there is extra renumeration for this. We ask that all applicants have a full driving licence and a car to use for work purposes.
As the Housing with Support Manager your main responsibilities will include the safe and effective running of your housing scheme. You will be the single point of access for customers regarding all housing and support related queries. You will be a positive and professional representation of the organisation, to customers, visitors, contractors, other professionals, and key stakeholders.
All the customers are aged 55 and above requiring support to maintain a dignified level of independence. This includes a single service plus several residences in close proximity to the service but living in the community. While not all customers will be receiving care from Metropolitan Thames Valley, this may be provided by third parties, and you will be a point of contact for these providers.
What you\\\’ll need to succeed
As you will be the on-site manager, experience is essential as you will be the go-to person. You will often be lone working and while there is a wider team to support you on a day-to-day basis you will be responsible for making the decision. To be considered for interview your CV must demonstrate:
- Experience and awareness of the wellbeing and housing needs of vulnerable older persons
- The ability to take a positive approach to problem solving and be decisive in your own decisions
- A good understanding of Housing Management responsibilities and tenancy agreements rights and obligations
- Knowledge and understanding of the relevant legislation relevant to this customer group
- Demonstrate a good understanding of customer service
- Good awareness of adult safeguarding procedures and responsibilities
What you need to do now If you\\\’re interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click \’apply now\’.
Please note :- we do not currently offer visa sponsorship.
What’s in it for you?
Our benefits include:-
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Supported family friendly approach with extended parental leave
- Enhanced pension with matched contributions of up to 9%
- Option to buy or sell up to 5 days annual leave per year
- Life assurance cover 3 x your salary
- Cycle2work scheme
- Hybrid Working – Dependent on job role and department
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
- Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
- Gender
- Ethnicity
- LGBTQ+
- Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
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Housing with Support Manager employer: MTVH
Contact Detail:
MTVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing with Support Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Metropolitan Thames Valley Housing. Understand their mission and values, especially their focus on creating vibrant communities. This will help you connect your experience with what they care about.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing management and support services. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills and how they can benefit the team.
✨Tip Number 3
Show your passion! When you're in the interview, let your enthusiasm for helping vulnerable older persons shine through. Share stories that highlight your problem-solving skills and customer service experience. This will show them you’re not just qualified, but genuinely care about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing with Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with vulnerable older persons and housing management. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting older adults and how you can contribute to our vision of ‘everyone has a home and the opportunity to live well’.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a positive approach to problem-solving, especially in housing management.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management responsibilities and the relevant legislation. Being able to discuss tenancy agreements and the rights and obligations involved will show that you're well-prepared and serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with vulnerable older persons. Highlight situations where you've successfully supported their wellbeing or resolved issues, as this will resonate with the interviewers.
✨Problem-Solving Mindset
Be ready to discuss how you approach problem-solving. Think of a few scenarios where you had to make quick decisions, especially in lone working situations. This will illustrate your decisiveness and ability to handle challenges effectively.
✨Customer Service Focus
Emphasise your understanding of customer service, particularly in a housing context. Share examples of how you've gone above and beyond for customers, as this aligns with the organisation's values of care and collaboration.
