At a Glance
- Tasks: Lead and innovate Later Living services for older people across the UK.
- Company: Join Metropolitan Thames Valley Housing, a top provider of affordable housing.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a dynamic team committed to high-quality service and innovation.
- Why this job: Make a real difference in the lives of older people while shaping future housing solutions.
- Qualifications: Extensive leadership experience in supported housing or care services required.
The predicted salary is between 60000 - 75000 £ per year.
Metropolitan Thames Valley Housing is one of the UK’s leading providers of affordable housing and supported housing services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.
We have an exciting opportunity for an experienced Head of Later Living to lead the operational delivery and strategic direction of our national Later Living services. You will provide senior leadership across a large and geographically dispersed service, shaping plans to improve both the quality and supply of homes for older people, while ensuring excellent customer outcomes, regulatory compliance and strong commercial performance. As a key member of the MTVH Support leadership team, you will act as the organisational expert in Later Living, influencing service innovation, business growth and sector-leading practice.
Key aspects of the role include:
- Leading teams to deliver high performance and excellent customer outcomes
- Driving delivery against Customer, Colleague, Commercial and Compliance KPIs
- Shaping and delivering strategic objectives for Later Living services and contributing to wider directorate priorities
- Leading service development, new business opportunities and innovative models across social and leasehold markets
- Acting as senior representative with commissioners, funders and external stakeholders
- Overseeing customer satisfaction, service quality, audit outcomes and continuous improvement
- Leading co-design approaches with customers and colleagues to enhance service delivery
- Providing sector leadership, ensuring services respond to national policy and emerging trends in housing for older people.
What you'll need to succeed:
- Extensive senior leadership experience within supported housing, Later Living or care services
- Demonstrable experience managing large, dispersed teams and delivering high performance across multiple sites
- Strong financial acumen, with experience of budget accountability and delivering value for money
- Proven track record of developing business cases and contributing to service growth and innovation
- Experience working with commissioners, funders and external stakeholders across housing, health and social care
- Strong understanding of the needs of older people and the Later Living sector, including policy and best practice
- Excellent communication and influencing skills, including presenting at senior leadership or Board level
- Ability to build inclusive, high-performing cultures and lead through change
- Strong commitment to safeguarding and delivering safe, high-quality services.
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
Head of Later Living - Farringdon employer: MTVH
Metropolitan Thames Valley Housing is an exceptional employer, offering a dynamic work environment in the heart of Farringdon, where you can make a meaningful impact on the lives of older people through innovative Later Living services. With a strong commitment to employee development, a culture of inclusivity, and a focus on delivering high-quality housing solutions, we empower our staff to excel while ensuring excellent customer outcomes. Join us to be part of a forward-thinking organisation that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Later Living - Farringdon
✨Tip Number 1
Network like a pro! Reach out to people in the Later Living sector, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Later Living and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams to success in the past. Highlight your ability to drive performance and improve customer outcomes, as these are key aspects of the Head of Later Living role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Metropolitan Thames Valley Housing.
We think you need these skills to ace Head of Later Living - Farringdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Later Living role. Highlight your experience in supported housing and leadership, and don’t forget to showcase your achievements in improving customer outcomes and service quality.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about Later Living and how your skills align with our mission at Metropolitan Thames Valley Housing. Be genuine and let your personality come through.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've led teams to success, especially in managing dispersed teams and driving performance. This is key for us, so make it stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you’re well-versed in the Later Living sector. Brush up on current policies, trends, and best practices. Being able to discuss these topics confidently will show that you’re not just interested but also knowledgeable about the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led large teams and delivered high performance. Think about specific challenges you faced and how you overcame them. This will demonstrate your capability to lead effectively in a dispersed service environment.
✨Understand Financials
Since financial acumen is key for this role, be ready to discuss your experience with budget management and delivering value for money. Bring examples of how you’ve contributed to financial success in previous roles.
✨Engage with Stakeholders
Think about your experiences working with commissioners, funders, and external stakeholders. Be prepared to share how you’ve built relationships and influenced outcomes in the past. This will highlight your ability to represent the organisation effectively.
