At a Glance
- Tasks: Lead and enhance property services, ensuring resident satisfaction and compliance.
- Company: Join one of the UK's largest housing associations with a strong community focus.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Be part of a values-driven team dedicated to serving people better every day.
- Why this job: Make a real difference in people's lives by providing quality housing services.
- Qualifications: Proven leadership experience in property services and a passion for community welfare.
The predicted salary is between 70000 - 90000 € per year.
Location: National role with an office base in either London or Nottingham
Salary: Competitive + Benefits
Contract Type: Permanent
Leading high-performing, resident-focused property services at scale. Metropolitan Thames Valley Housing (MTVH) is one of the UK’s largest housing associations, owning and managing around 58,000 homes across London, the South East, East Midlands and East of England. Our purpose is clear: everyone should have a home and the chance to live well, guided by our values Dare, Care, Collaborate and Own, and our strategy Serving People Better Every Day.
We are seeking an experienced, values-led Director of Property Services to join our Property Senior Leadership Team, playing a critical role in the delivery of safe, compliant and resident-focused services across our national portfolio.
The role:
- Reporting to the Executive Director of Property, the Director of Property Services provides strategic and operational leadership for Property Services across MTVH.
- The role is accountable for the development, delivery and continuous improvement of regional service plans, programmes and performance, ensuring services are high-performing, resident-focused and deliver value for money.
- This is a senior leadership role with significant influence across the organisation.
- You will provide visible leadership to large, multidisciplinary and geographically dispersed regional teams, working closely with colleagues across Repairs.
Director of Property Services - London/Nottingham employer: MTVH
Metropolitan Thames Valley Housing (MTVH) is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a commitment to delivering high-quality, resident-focused services, employees benefit from competitive salaries, comprehensive benefits, and the opportunity to make a meaningful impact in the community. Working from either London or Nottingham, you will be part of a dynamic team that values collaboration and innovation, ensuring that everyone has a home and the chance to live well.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Property Services - London/Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since MTVH is all about Dare, Care, Collaborate, and Own, think of examples from your past that showcase how you embody these values. It’ll help you stand out!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and can keep you top of mind for hiring managers. Plus, it’s a great way to ask any questions you might have.
✨Tip Number 4
Use our website to find roles that match your skills and aspirations. We’ve got loads of resources to help you prepare for interviews and ace those assessments. Let’s get you that Director of Property Services role!
We think you need these skills to ace Director of Property Services - London/Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Director of Property Services role. Highlight your leadership experience and any relevant achievements in property services to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about property services and how your values align with ours. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead high-performing teams and deliver resident-focused services. Numbers and outcomes speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at MTVH
✨Know the Company Inside Out
Before your interview, dive deep into Metropolitan Thames Valley Housing's mission and values. Understand their commitment to providing homes and services that are resident-focused. This will help you align your answers with their core principles and demonstrate that you're a great cultural fit.
✨Showcase Your Leadership Experience
As a Director of Property Services, you'll need to highlight your previous leadership roles. Prepare specific examples of how you've led teams, improved service delivery, and driven performance in property management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in property services and how you overcame them. Be ready to discuss how you would handle hypothetical situations related to compliance, safety, and resident satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the future direction of MTVH's property services or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if the company aligns with your career goals.
