At a Glance
- Tasks: Support customers with property repair queries and resolve issues efficiently.
- Company: Join a collaborative team in an inspiring work environment.
- Benefits: Competitive salary, generous holiday allowance, and health support.
- Other info: Flexible remote work options after training and excellent career progression.
- Why this job: Make a meaningful impact on customers and your community.
- Qualifications: Motivated self-starters with a passion for learning and teamwork.
The predicted salary is between 29025 - 30553 £ per year.
Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for enthusiastic, driven individuals to join our Customer Contact team.
This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor"
- Fixed Term Positions 12-month period based on a 37.5hr week
- Salary Range: £29,025 - £30,553 - Dependent upon experience
- Location: Beeston, NG9 1LA - Free parking *subject to availability*
- The office location is a 10 min walk from Beeston Train Station
Why Work With Us?
- Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities.
- Career Progression: We are committed to helping you grow – through ongoing training, and mentorship.
- Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support.
- Meaningful Impact: Your contributions will make a real difference to our customers and our community. You will receive full, comprehensive training to set you up for success.
About the Role
In this role, you will support customers with property repair queries across various channels, resolving issues efficiently with professionalism and technical expertise. The work is varied and fast-paced, making adaptability essential in the property repairs and maintenance environment.
Coverage across core business hours is essential for this role and you will need to be available to work between 8am and 6pm, Monday to Friday, on a rotating shift basis based within the main office in Beeston. Once you are fully trained, you will have the flexibility to work remotely when based on a 10am–6pm shift.
Who We’re Looking For
- Motivated self-starters with a passion for learning and a can-do attitude
- Team players who thrive in a supportive, fast-paced environment
- Excellent communicators with an innovative approach to problem solving
- Previous experience is valued but not essential – we are looking for the right mindset and enthusiasm!
Customer Services Advisor employer: MTVH
As an Electrician at our Clapham Park location, you will join a supportive and dynamic work culture that prioritises employee well-being and professional growth. With competitive salaries, generous annual leave, and a comprehensive benefits package including a health cash plan and life assurance, we are committed to fostering a rewarding environment for our team. Our focus on social housing means your work will have a meaningful impact on the community, making this an excellent opportunity for those seeking both personal and professional fulfilment.
