At a Glance
- Tasks: Manage housing services for older adults, ensuring their independence and wellbeing.
- Company: MTVH, a supportive organisation dedicated to community living.
- Benefits: Competitive salary, training opportunities, and a chance to make a difference.
- Other info: Join a passionate team focused on enhancing quality of life.
- Why this job: Empower seniors to live independently in a secure and caring environment.
- Qualifications: Experience with vulnerable adults and knowledge of housing legislation.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
MTVH are looking for a Housing with Support Manager to deliver a high-quality housing management and support service within our Sheltered Housing schemes. The role supports customers aged 55+ to live independently, safely, and with choice and control in a secure community setting. You will oversee day-to-day housing management, ensure compliance with health and safety standards, and work closely with customers to meet their housing and wellbeing needs.
Therefore, as part of the Care & Support team, you will build strong relationships with customers, partner agencies, and internal teams. You will provide practical advice, manage tenancies effectively, and proactively support customers to maintain their independence and quality of life.
Key responsibilities
- Deliver an effective housing management service across sheltered schemes, including maintenance, cleanliness, and health & safety.
- Assess referrals, facilitate viewings, and determine suitability in line with allocations policy.
- Carry out regular tenancy and household audits and follow-up home visits.
- Provide advice on rent arrears, welfare benefits, budgeting, and financial inclusion.
- Promote independent living by signposting customers to community resources, statutory agencies, and specialist services.
What you'll need to succeed
- Knowledge of relevant housing legislation, tenancy rights, and safeguarding responsibilities.
- Experience working with older or vulnerable adults and understanding their housing and wellbeing needs.
- Strong communication skills with the ability to manage sensitive situations empathetically and professionally.
- Ability to manage and prioritise workload independently while working as part of a wider team.
- Good IT skills and confidence using Microsoft Word, Excel, Outlook, and housing systems.
- An Enhanced DBS check including the Adult Barred List will be required for this role.
Interview date/s: July 2026
Housing with Support Manager - Clapham employer: MTVH
MTVH is an exceptional employer that prioritises the wellbeing and independence of its customers while fostering a supportive and collaborative work environment. Located in Clapham, our team enjoys a culture of inclusivity and professional growth, with opportunities to develop skills in housing management and support services for older adults. We offer competitive benefits and a commitment to making a meaningful impact in the community, making us an ideal choice for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing with Support Manager - Clapham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older adults. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting independent living for older adults. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and demonstrate your empathy and professionalism when discussing sensitive topics.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Housing with Support Manager role. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Housing with Support Manager - Clapham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing with Support Manager role. Highlight your experience with older adults and any relevant housing legislation knowledge. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills:Since this role involves building strong relationships, it’s crucial to demonstrate your communication skills in your application. Share examples of how you've managed sensitive situations or supported vulnerable individuals in the past. We love a good story!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you brush up on relevant housing legislation and tenancy rights before the interview. Familiarise yourself with the specific needs of older or vulnerable adults, as this will show your understanding of the role and its responsibilities.
✨Showcase Your Empathy
Since you'll be working closely with customers aged 55+, it's crucial to demonstrate your strong communication skills. Prepare examples of how you've managed sensitive situations in the past, highlighting your ability to listen and respond empathetically.
✨Be Organised
The role requires managing multiple tasks, so come prepared with a plan. Think about how you prioritise your workload and be ready to discuss specific strategies you've used to stay organised in previous roles.
✨Tech Savvy
As good IT skills are essential, make sure you're comfortable discussing your experience with Microsoft Word, Excel, and Outlook. You might even want to mention any housing systems you've used before, as this could give you an edge over other candidates.
