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- Tasks: Ensure safe, clean communal spaces and support residents with excellent customer service.
- Company: MTVH, dedicated to creating thriving communities in Lambeth.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Join a dynamic team committed to community safety and well-being.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Clean UK driving license, strong communication skills, and basic repair experience.
The predicted salary is between 28860 - 28860 £ per year.
Location: Lambeth
Salary: £28,860
At MTVH, we are looking for someone who is passionate about creating safe and thriving communities, enjoys providing excellent customer service and ensuring communal spaces are well-maintained.
Key Responsibilities as a Caretaker:
- Collaborate with maintenance, customer service, and housing teams to identify and address communal repairs, including entry-phone systems, while keeping residents informed.
- Ensure timely opening and closing of play areas, conduct Level 1 playground inspections, and prepare reports.
- Support Housing Officers in property readiness for letting and assist with decanting operations.
- Monitor and report defects in external lighting, make seasonal adjustments, and maintain records.
- Oversee regular compacting and removal of domestic and bulk refuse, advocating for recycling initiatives.
- Aid tenants in emergency situations, maintain security on the estate, and manage access to communal areas.
- Assist with setting up the residents' Sheltered Community Centre and distribute information and newsletters.
- Provide emergency call-out coverage on a rotational basis and report on community safety and anti-social behaviour incidents.
- Act as a professional witness if required and report any incidents of vacant or abandoned properties.
- Patrol and report unauthorized vehicles to parking contractors and attend to minor maintenance tasks as directed.
Essential for the role:
- Must hold a clean UK driving license.
- Proficiency in report writing and business English.
- Experience in basic repairs and improvements to the physical environment.
- Strong communication and customer service skills.
- Proven track record of delivering outstanding service to customers.
- Excellent planning, organizing, prioritization, and administration skills.
- Ability to effectively exchange information with colleagues, customers, and clients.
To meet our commitment to providing safe, high quality services to our customers we will complete an Enhanced level background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years.
Caretaker - Clapham employer: MTVH
Contact Detail:
MTVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker - Clapham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the community or local organisations. You never know who might have a lead on a caretaker position or can put in a good word for you.
✨Tip Number 2
Show up and shine! Attend local job fairs or community events where you can meet potential employers face-to-face. Bring your best self and be ready to chat about your experience and passion for creating safe communities.
✨Tip Number 3
Be proactive! If you see a property that could use a caretaker, don’t hesitate to reach out directly. A friendly email or call can make a big difference and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to create thriving communities.
We think you need these skills to ace Caretaker - Clapham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for creating safe and thriving communities shine through. We want to see how much you care about customer service and maintaining communal spaces!
Be Clear and Concise: Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon. We appreciate a well-structured application that highlights your skills and experience relevant to the role.
Highlight Relevant Experience: Don’t forget to showcase any experience you have with repairs, maintenance, or customer service. We’re looking for a proven track record, so make sure to include specific examples that demonstrate your abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at MTVH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Caretaker at MTVH. Familiarise yourself with the key tasks like communal repairs, playground inspections, and customer service. This will help you demonstrate your passion for creating safe communities and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively exchanged information with colleagues or customers in the past. Think about situations where you’ve resolved issues or provided excellent service, as these stories will highlight your suitability for the position.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've tackled maintenance issues or improved communal spaces in previous roles. Use specific examples to illustrate your experience with basic repairs and your proactive approach to ensuring safety and satisfaction within the community.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle emergencies or manage community safety. Think through potential scenarios you might face as a Caretaker and how you would respond. This will show your readiness to support tenants and maintain security on the estate.