Care & Support Worker

Care & Support Worker – Bank

Basildon

£12.21 Per Hour

The role

Within this role you support customers with enduring mental health issues in a supported housing setting. This can be challenging but rewarding in equal measure and the need for life experience and flexibility is required.

This role involves shift work, including weekends and bank holidays in our mental health services in Basildon.

As a bank worker you will be responsible for ensuring customers’ are supported according to their plans and encouraged to maximise their independent living skills. The customers’ all have complex enduring mental ill health needs which can present challenges thus good communication skills, a non judgmental and an empathetic approach is necessary. They require positive support to ensure their independence is maintained and they are encouraged to remain as active in the community as possible. The ultimate objective if for the customer to return to independent living in the community.

What you\’ll need to succeed

As this is a lone working role experience in supporting vulnerable adults is essential. You will be required to make decisions on how to deal with safeguarding and risk issues on a daily basis so you must be confident and decisive in responding to issues. While you have the full support of a dedicated management structure you will be the lead in the service. Including maintaining detailed records and dealing with external agencies involved with the customers support package.

If you can demonstrate a passion to deliver excellent service to vulnerable adults in a dignified manner and want to make a real difference to a vulnerable section of the community this is a role for you. You will be the person that makes a difference to an individual becoming confident in managing their own life.

To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list once an offer of employment is made. A new check will be completed every three years with interim update service check yearly.

Please note :- we do not currently offer visa sponsorship.

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

For a full breakdown of company benefits, please see the attached Benefits Digital Booklet.