MTVH in Beeston, Nottingham, is seeking a Customer Accounts Advisor (Income Officer) to join the Home Ownership Team. You will manage arrears on Home Ownership and Market Rent accounts, delivering customer-focused solutions in a hybrid working environment.
You will handle outbound calls, negotiate payment arrangements, and signpost to welfare benefits or external funding. The role requires empathy, clear communication, and a proactive, process-driven approach to reducing arrears.
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Housing Income Collections Specialist in Beeston employer: MTVH
At our Clapham Park location, we pride ourselves on being an excellent employer that values the well-being and growth of our employees. With a competitive salary, generous annual leave, and a comprehensive benefits package including a health cash plan and life assurance, we foster a supportive work culture that encourages professional development and community engagement. Join us to make a meaningful impact in social housing while enjoying the unique advantages of working in vibrant South London.
