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- Tasks: Lead investigations into anti-social behaviour and tenancy fraud to create safer communities.
- Company: MTVH, a dynamic organisation dedicated to improving lives in Lambeth.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Why this job: Tackle unique challenges and drive impactful change in a vibrant community.
- Qualifications: Experience in ASB management and strong communication skills are essential.
- Other info: Join us for fresh challenges and opportunities every day!
The predicted salary is between 39841 - 41938 £ per year.
Full Time Permanent Role based on 37.5hrs per week
Salary Banding Range: £39,841 - £41,938 (Dependent upon experience)
Are you a tenacious and highly skilled professional with a passion for creating safer communities? MTVH is looking for an exceptional Tenancy Enforcement Lead (ASB Officer) to take on a pivotal role in the London Borough of Lambeth covering 6,500 properties. This borough is vibrant, diverse, and presents unique challenges—and we need someone at the top of their game to help us tackle them head-on.
About the Role
In this challenging yet rewarding position, you will lead investigations into tenancy fraud, manage high-level anti-social behaviour (ASB) cases, and enforce tenancy conditions across our general needs, leasehold, and Care Support homes. This role isn’t just about enforcement—it’s about helping residents build sustainable lives and addressing complex issues including gang culture and organised crime.
You will work closely with external agencies such as the Police, Local Stakeholders, Council Community Safety teams, and tenancy fraud investigators. Your ability to build strong networks and partnerships will be crucial in driving impactful change.
Key Responsibilities
- Leading investigations into tenancy fraud and handling high-level ASB cases.
- Gathering evidence effectively, preparing witness statements, and compiling legal packs for court cases.
- Attending ASB evictions and supporting victims to ensure tenancy sustainability.
- Conducting regular reviews of ASB cases with Local Housing Managers and providing strategic guidance.
- Collaborating with law enforcement and community organisations to strengthen neighbourhood safety.
What You Need to Succeed
- Extensive experience in ASB management, safeguarding, and tenancy fraud investigations.
- Deep understanding of housing and enforcement legislation.
- Ability to manage a demanding workload.
- Proven ability to handle high-pressure situations with confidence and professionalism.
- Exceptional communication skills for delicate and sensitive conversations with residents and stakeholders.
- A passion for creating safer, stronger communities and a determination to make a tangible impact.
- Applications from backgrounds such as the Police, Probation, Housing, Enforcement would be desirable due to cross transferable skill sets.
Why Join Us?
This role is anything but ordinary. Every day brings fresh challenges and opportunities to drive change in the lives of our residents. If you thrive in complex environments, have the resilience to face tough situations head-on, and are committed to creating safer, more sustainable communities, then we want to hear from you.
The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made.
Anti-Social Behaviour Officer - Lambeth employer: MTVH
Contact Detail:
MTVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Officer - Lambeth
✨Network Like a Pro
Get out there and connect with people in the field! Attend local community events or workshops related to anti-social behaviour and housing enforcement. Building relationships with professionals can open doors and give you insights into job opportunities that might not be advertised.
✨Showcase Your Skills
When you get the chance to meet potential employers, don’t just talk about your experience—show it! Bring along examples of your work, like case studies or reports, to demonstrate your expertise in handling ASB cases and tenancy fraud investigations.
✨Prepare for Interviews
Research MTVH and understand their mission and values. Be ready to discuss how your background aligns with their goals, especially in creating safer communities. Practise common interview questions and think about how you can highlight your problem-solving skills in high-pressure situations.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in Lambeth.
We think you need these skills to ace Anti-Social Behaviour Officer - Lambeth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Anti-Social Behaviour Officer role. Highlight your experience in ASB management and any relevant skills that align with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Showcase Your Communication Skills: Since this role involves sensitive conversations, it’s crucial to demonstrate your exceptional communication skills. Use examples from your past experiences where you’ve successfully navigated tough discussions or built strong relationships with stakeholders.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the job. Avoid fluff—let your skills shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and submit your details!
How to prepare for a job interview at MTVH
✨Know Your Stuff
Make sure you brush up on your knowledge of anti-social behaviour (ASB) management and tenancy fraud investigations. Familiarise yourself with relevant housing legislation and be ready to discuss how your experience aligns with the role's requirements.
✨Showcase Your Communication Skills
This role involves delicate conversations with residents and stakeholders, so practice articulating your thoughts clearly and empathetically. Prepare examples of how you've successfully navigated sensitive situations in the past.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your ability to manage high-pressure situations and provide concrete examples of your strategic thinking.
✨Build a Connection
Research MTVH and the Lambeth community to understand their unique challenges. During the interview, express your passion for creating safer communities and how you plan to build strong networks with local agencies and stakeholders.
