At a Glance
- Tasks: Support day-to-day operations and maintenance of facilities across multiple venues.
- Company: Join an award-winning company with a friendly and dynamic team culture.
- Benefits: Competitive salary, private health plan, pension scheme, and travel costs covered.
- Why this job: Gain hands-on experience in facilities management while making a real impact.
- Qualifications: GCSEs in English and Maths; experience in admin or facilities roles preferred.
- Other info: Opportunity for career progression and potential permanent position after 12 months.
The predicted salary is between 23200 - 29500 £ per year.
Mobile Testing Solutions Ltd ("MTS") provides paper-based and digital examination services to a wide range of global clients across the UK and Ireland and also has an online language school specialised mainly in IELTS exam preparation courses.
Job Details
- Full‑Time (Mon - Fri, 9am - 5pm, 35‑hour working week)
- Salary: £23,200 to £29,500 p.a. including London weighting. Starting salary will depend on experience in the sector and similar role, with progression within the band based on demonstrated skills and performance.
- Role type: Fixed term (12 months), with high likelihood of making permanent after the first year
- Location: On‑site at our Head Office at 65 Westcroft Square, London, W6 0TA, and regular travel to support multiple venues under your responsibility in the UK and Republic of Ireland, as and when required.
- Eligibility: Must be eligible to work in the UK
- Start date: Within 1 month
- Reporting To: Facilities Manager
- Private Health Plan
- Defined Pension Plan from NEST
Main Responsibilities
- Support the Facilities Manager with the day‑to‑day operation and maintenance of MTS venues and facilities
- Maintain and update facilities records and administrative documentation, including asset registers, inventory logs, key registers, maintenance logs, and contractor and supplier records
- Assist with basic building maintenance and handyman tasks, such as minor carpentry repairs, changing light/door fittings, refitting ceiling tiles, painting touch‑ups, adjusting electrical fixtures, and other general handyman tasks
- Support the set‑up, movement, and arrangement of furniture, equipment, and deliveries across venues
- Monitor facilities supplies and consumables, ensuring materials required for site operations are adequately stocked
- Coordinate and schedule maintenance visits, contractor work, and site activities, ensuring records of works and services are maintained
- Assist in maintaining facilities compliance documentation, including Health & Safety records, risk assessments, COSHH documentation, asbestos awareness documentation, and fire safety documentation.
- Provide general administrative and operational support to the Facilities Manager as required
- Travel between MTS test venues as and when needed to support the day‑to‑day facilities operation (travel cost to be covered by MTS)
- Comply fully with MTS’s GDPR and data protection policies and standards and Safeguarding (Children and Vulnerable People) policy
Person Specification
- GCSEs (or equivalent) including English and Mathematics
- Diploma in Facilities Management, Building Maintenance, Property Services or Health & Safety (desirable)
- Experience in administrative, operational or facilities roles, with relevant office support, facilities management or building maintenance skills
- Experience in maintaining records, logs, registers or database, especially health and safety documentation (e.g. COSHH, risk assessments, incident logs)
- Basic understanding of workplace health and safety requirements
- Basic handyman or building maintenance knowledge and skills
- Experience in liaising with contractors, suppliers or service providers (desirable)
- Good communication, interpersonal and relationship‑building skills
- Customer‑centric Can‑do attitude
- Excellent organisational and time‑management skills
- Excellent attention to detail
- Good working knowledge of Microsoft Office applications (Excel, Word, Outlook)
Why Join Us?
MTS is proud to be an award‑winning company, having received the SME Employer of the Year 2025 – Silver Award. If you believe you have the right profile for this position and wish to join our friendly and dynamic team, please submit your up‑to‑date CV via the platform where you found this job advertisement.
Closing Date: 17 March 2026. (We reserve the right to close this vacancy early if we receive a high number of suitable candidates.)
Recruitment Process
The selection process is subject to two employment reference checks carried out by the hiring team. A successful enhanced DBS check (carried out by MTS before recruitment) will be required. Also, only shortlisted candidates will be contacted for an interview. If you have not heard from us within one month after the closing date, please consider that your application is not successful for this time.
Facilities and Office Assistant employer: MTS
Contact Detail:
MTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities and Office Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those who work at MTS or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by researching MTS and its operations. Knowing about their venues and services will show you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice common interview questions related to facilities management. Think about your past experiences and how they relate to the role. We want to hear about your can-do attitude and problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at MTS!
We think you need these skills to ace Facilities and Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities and Office Assistant role. Highlight any relevant experience in facilities management or administrative support, and don’t forget to mention your handyman skills if you have them!
Show Off Your Skills: In your application, emphasise your organisational and time-management skills. We love a candidate who can juggle multiple tasks while keeping everything running smoothly, so let us know how you’ve done this in the past.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express why you’re interested in the role and what you can bring to our team without rambling on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MTS
✨Know Your Stuff
Before the interview, make sure you understand the role of a Facilities and Office Assistant. Familiarise yourself with the responsibilities listed in the job description, like maintaining records and supporting the Facilities Manager. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Skills
Prepare examples from your past experiences that highlight your organisational skills, attention to detail, and any handyman tasks you've tackled. Think about times when you successfully managed supplies or coordinated maintenance visits. These real-life examples will make your answers more impactful.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the types of projects you might be involved in, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
✨Be Yourself
While it’s important to be professional, let your personality shine through. MTS values a friendly and dynamic team, so showing your customer-centric attitude and can-do spirit will resonate well. Just be genuine, and remember, they want to see the real you!