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- Tasks: Assist in logistics, customer service, and data management for transport operations.
- Company: Join a dynamic team focused on delivering top-notch transport services.
- Benefits: Enjoy a structured workweek with opportunities for growth and development.
- Why this job: Gain hands-on experience in a fast-paced environment while making a real impact.
- Qualifications: Previous experience in transport or logistics is preferred; strong communication skills are essential.
- Other info: Health and safety compliance is a key part of the role.
The predicted salary is between 24000 - 36000 £ per year.
Monday to Friday 07:00 – 17:00 – 45 hour week (1 hour unpaid lunch)
Principle Duties and Accountabilities:
- Liaise with and assist generally other sections in the Company in the delivery of operational and administrative services to internal and external customers
- Support Senior Transport Teams
Roles and Responsibilities:
Logistics & Planning
- Assist line manager in the delivery of planned and reactive services to industrial, commercial and domestic customers in accordance with established procedures
- Assist line manager to Monitor and analyse data to identify trends, challenges, and opportunities for operational improvement
- Be aware and monitoring of daily vehicle revenue
- Take responsibility for managing planning of works in line managers absence
Customer Service
- Receive service requests verbally or electronically, providing advice and prices to customers, and coordinate the relevant resources to meet agreed timescales and optimize performance
- Address/resolve complaints and issues in a timely and professional manner
- Liaise with other departments within the organisation and assist in the delivery of operational and administrative services to internal and external customers
Data Processing & Administration
- Managing the in-house systems and databases (Weighsoft, CTrack, Ortec, AAIR)
- Managing and maintaining office files
- Ensure that all jobs are documented correctly
- Take responsibility for drivers timesheet/hours in managers absence
Other Information:
Health & Safety:
Section 7 of the Health & Safety at Work Act (1974) states the general duties of employees at work
It shall be the duty of every employee while at work to:
(a) To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
(b) as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with
Transport Assistant Health and Safety Responsibilities are:
- To understand and comply with the company health and safety policy
- To influence and promote a positive health, safety culture within the organisation and lead by example
- To ensure all works activities are carried out in a safe manner and in accordance with legislative, company requirements and the risk assessments
- To ensure housekeeping of the works and welfare areas are fully maintained
- To carry out comprehensively and complete in full, all company required documentation
- To report all health, safety and environmental incidents to the Line Manager within 2 hours of it happening
- To ensure awareness of the company fire and first aid arrangements, and emergency evacuation procedure
Qualifications / Competency:
- Previous experience including fleet resources
- Previous experience in the transport, waste or logistics industry desired
- Must have the ability to take on responsibility for your own workload
- Proficient using Microsoft Office systems including Word and Excel
- Good communicator, able to provide clear oral and written advice to field teams and management as required
- Organizing and planning skills to ensure work programmes are established and followed
- Able to work with a minimum of supervision
- Reliable, responsible, numerate and commercially aware
- Receptive to training and new ways of working
#J-18808-Ljbffr
Transport Assistant – Harestock employer: MTS Cleansing Services Ltd
Contact Detail:
MTS Cleansing Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Assistant – Harestock
✨Tip Number 1
Familiarise yourself with the logistics and transport industry. Understanding the key players, trends, and challenges can help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the transport and logistics sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your data processing skills, especially with systems like Weighsoft, CTrack, and Ortec. Being able to discuss your familiarity with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle customer service scenarios. Think of examples where you've resolved complaints or improved service delivery, as this will showcase your problem-solving abilities and customer focus.
We think you need these skills to ace Transport Assistant – Harestock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, transport, or customer service. Emphasise any previous roles where you managed planning or liaised with different departments.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the responsibilities of the Transport Assistant role. Mention your ability to handle customer service requests and your experience with data processing and administration.
Showcase Health & Safety Awareness: Since health and safety is crucial for this position, include any relevant training or experience you have in promoting a safe working environment. This will demonstrate your commitment to workplace safety.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at MTS Cleansing Services Ltd
✨Know Your Logistics
Familiarise yourself with logistics and transport terminology. Understanding the basics of fleet management and operational procedures will help you communicate effectively during the interview.
✨Demonstrate Customer Service Skills
Be prepared to discuss your previous experiences in customer service. Highlight how you've resolved complaints or addressed customer needs, as this role requires strong communication and problem-solving skills.
✨Showcase Your Data Management Abilities
Since the role involves managing databases and systems, be ready to talk about your experience with data processing. Mention any specific software you've used, like Microsoft Office, and how you've utilised it to improve operations.
✨Emphasise Health and Safety Awareness
Understand the importance of health and safety in the transport sector. Be prepared to discuss how you've adhered to safety protocols in past roles and how you would promote a positive safety culture in the workplace.
