Operations Manager in Tiverton

Operations Manager in Tiverton

Tiverton Full-Time 39000 - 39000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and develop drainage operations teams while ensuring top-notch performance and safety standards.
  • Company: Join a dynamic company focused on operational excellence and employee wellbeing.
  • Benefits: Enjoy 20 days holiday, health programmes, free parking, and company events.
  • Other info: Great opportunity for career growth in a fast-paced industry.
  • Why this job: Make a real impact by leading teams and improving operational efficiency in a supportive environment.
  • Qualifications: Proven leadership skills and operational management experience are essential.

The predicted salary is between 39000 - 39000 £ per year.

Location: MTS Yard 1, Lynchford Lane, Farnborough GU14 6JD

Line Reporting Manager: Farnborough Depot Manager

Shift: Monday - Friday 07:00am - 17:00pm (1 Hour Unpaid Lunch) 50 hour contracted week.

Salary: £39,000 Annually

What we offer:

  • 20 days holiday plus bank holidays
  • Full PPE provided
  • Company events
  • Company pension
  • Free parking / On-site parking
  • Health & wellbeing programme
  • Death In Services
  • Referral programme

Roles and Responsibilities:

  • Lead and develop drainage operations teams, ensuring performance, competency, staffing and training requirements are met.
  • Manage staff performance, development and employee issues, working with HR and senior management where required.
  • Monitor operational performance, KPIs, SLAs and reporting, ensuring effective client communication.
  • Lead operational reviews and incidents, including coordination of tanker and jetting resources and liaison with the Clients Incident Team.
  • Ensure compliance with health & safety, SHEQ, quality, environmental and company standards.
  • Manage resources effectively and promote best practice, continuous improvement and operational efficiency.
  • Maintain strong relationships with clients, contractors, employees and other stakeholders.
  • Support company policies, Board strategies and wider business objectives.
  • Promote a positive safety culture and ensure all staff follow safe systems of work and report unsafe conditions.

Skills:

Essential

  • Strong leadership, people management and communication skills.
  • Excellent organisation, planning and stakeholder management.
  • Ability to analyse data, produce reports and monitor performance.
  • Effective budget and resource management.
  • Ability to work under pressure and manage competing priorities.

Desirable

  • Knowledge of drainage, tankering or jetting operations.
  • Advanced data analysis and reporting skills.
  • Strong negotiation and conflict-resolution skills.

Experience:

Essential

  • Operational management experience.
  • Experience managing field-based teams in service delivery or utilities.
  • Proven success in improving performance and meeting SLAs.
  • Experience in SHEQ compliance and safety management.
  • Experience chairing operational/review meetings.

Desirable

  • Experience within an IMS-certified organisation.
  • Incident or emergency response experience.
  • Experience working with SHEQ teams to improve safety culture.

Qualifications:

Essential

  • CITB or IOSH Managing Safety.
  • SMSTS certification.
  • Competence in Microsoft Word, Excel, Project, PowerPoint and Outlook.

Desirable

  • Additional SHEQ qualifications/training.
  • Management or leadership qualification (e.g. ILM/NVQ).

Operations Manager in Tiverton employer: MTS Cleansing Services Ltd

MTS Cleansing Services is an exceptional employer, offering a supportive and team-focused work culture in Rochester. With over 39 years of industry experience, we prioritise employee growth through career advancement opportunities and a competitive salary package, including generous leave and pension benefits. Join us to be part of a family-run business that values hard work and commitment, ensuring job security and a rewarding career path.

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Contact Details:

MTS Cleansing Services Ltd Recruitment Team

We think you need these skills to ace Operations Manager in Tiverton

Leadership Skills
People Management
Communication Skills
Organisation Skills
Planning Skills
Stakeholder Management
Data Analysis