At a Glance
- Tasks: Lead and develop a dynamic drainage operations team while ensuring top-notch performance and safety.
- Company: Join a forward-thinking company focused on employee wellbeing and career growth.
- Benefits: Enjoy 20 days holiday, pension scheme, free parking, and modern equipment.
- Other info: Great opportunity for long-term career progression in a supportive environment.
- Why this job: Make a real impact in operations management and drive continuous improvement.
- Qualifications: Proven leadership skills and experience in operational management required.
The predicted salary is between 38000 - 38000 £ per year.
Position
Operations Manager
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
Line Reporting Manager: STW General Manager
Shift
Monday - Friday 07:00am - 17:00pm (1Hour Unpaid Lunch) 50hour contracted week.
Salary
£38,000 Annually
What we offer
- 20 days holiday plus bank holidays
- MTS Uniform
- Company pension
- Death In Services
- Free parking / On-site parking
- Referral programme
- Modern, well-maintained equipment
- Strong focus on health, safety, and employee wellbeing
- Long-term career progression and job security
Key Responsibilities
- Lead, manage and develop the drainage operations team, ensuring high standards of performance, safety and professionalism.
- Manage staffing, training, competency and ongoing development of team members.
- Support and motivate operational, transport and support staff, dealing with performance or employee issues alongside HR and senior management.
- Monitor operational performance, identify areas for improvement and provide clear and accurate reports to management and clients.
- Lead regular operational review meetings with employees, contractors and clients.
- Ensure all work complies with health & safety, quality, environmental and company standards.
- Promote a strong SHEQ (Safety, Health, Environment & Quality) culture across the operation, including completing regular safety tours and monitoring key SHEQ performance measures.
- Manage departmental budgets, resources and staffing effectively.
- Coordinate tanker and jetting vehicle movements during operational incidents, taking a lead role when additional support is required.
- Ensure client service levels and contractual requirements are consistently met, including response times, resolution times and reporting.
- Maintain strong working relationships with clients, contractors, colleagues and other key stakeholders.
- Work closely with other managers to ensure operational plans support wider business objectives.
- Support the development and implementation of company policies, strategies and continuous improvement initiatives.
- Keep up to date with industry best practice and identify opportunities to improve operational performance and service delivery.
- Provide timely updates and information to clients during operational incidents and briefings.
- Carry out management responsibilities in line with legal, ethical and company requirements.
Skills & Qualifications
Essential-
- CITB or IOSH Managing Safety.
- SMSTS certification.
- Competent in MS Word, Excel, Project, Power Point, and Outlook.
- Strong leadership and people-management skills.
- Excellent communication and relationship-building skills.
- Ability to analyse data and produce accurate reports.
- Strong organisational and planning skills.
- Experience managing budgets and resources.
- Ability to work under pressure and manage multiple priorities.
Desirable-
- Additional SHEQ-related training or certifications.
- Management or leadership qualifications (e. g., ILM, NVQ).
- Knowledge or experience of drainage, tankering or jetting operations.
- Strong data analysis and reporting skills.
- Good negotiation and conflict-resolution skills.
Experience: Essential-
- 35 years experience in an operational management role.
- Experience managing field-based teams, ideally within a service delivery or utilities environment.
- Proven experience improving operational performance and meeting SLAs.
- Experience managing SHEQ requirements and promoting high safety standards.
- Experience leading or chairing operational and review meetings.
Desirable-
- Experience working within an IMS-certified organisation. xiskglj
- Experience in incident management or emergency response.
- Experience working with SHEQ teams to promote and develop a strong safety culture
Operations Manager in Loughborough employer: MTS Cleansing Services Ltd
MTS Cleansing Services is an exceptional employer, offering a supportive and team-focused work culture in Rochester. With over 39 years of industry experience, we prioritise employee growth through career advancement opportunities and a competitive salary package, including generous leave and pension benefits. Join us to be part of a family-run business that values hard work and commitment, ensuring job security and a rewarding career path.
Contact Details:
MTS Cleansing Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Loughborough
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at MTS Cleansing Services Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like MTS Cleansing Services Ltd or be willing to refer you for that Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from MTS Cleansing Services Ltd who’s on the lookout for their next Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at MTS Cleansing Services Ltd!
We think you need these skills to ace Operations Manager in Loughborough
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at MTS Cleansing Services Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at MTS Cleansing Services Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at MTS Cleansing Services Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
