At a Glance
- Tasks: Provide top-notch service and maintenance for electromechanical products across various sectors.
- Company: Join a leading manufacturer known for innovation and growth in the electromechanical industry.
- Benefits: Enjoy a competitive salary, company vehicle, and a stable day shift schedule.
- Why this job: Make a real difference by ensuring customer satisfaction and maintaining essential safety devices.
- Qualifications: Experience as a service engineer with a background in electronic/electrical engineering preferred.
- Other info: Home-based role covering Midlands to Lancashire with opportunities for career growth.
The Company
Our client is a leading manufacturer of electromechanical products used in various sectors. To help maintain their equipment, they now require a Field Service Engineer.
The Role
- Ensure service assistance and operational requirements as directed for customer satisfaction and achievement of department goals.
- Perform scheduled maintenance visits and corrective repairs as directed on safety devices.
- Perform warranty repairs as directed on safety devices.
- Perform installation and commissioning activities.
- Perform technical corrective actions.
- Complete required company documentation.
- Provide feedback on the quality situation and issues from the field to the Service Management.
The role will be home based covering Midlands to Lancashire.
The Person
- Relevant experience as a service engineer.
- HNC or equivalent in electronic/electrical engineering or related subject is preferred.
- Proven experience over a wide range of equipment and systems.
- Ideally with experience of safety-related devices and background.
- Able to deliver a high level of customer care and develop long-standing customer relationships.
- Ability to organise and prioritise to meet a wide range of diverse and demanding activities.
- Must hold a driving licence.
The Benefits
- You will be working for a well-established growing employer.
- An excellent salary.
- Working a permanent day shift.
- Company vehicle.
- A company experiencing continued growth, expansion and investment.
- The company is fully compliant with the latest health and safety requirements for current safe working practices.
Field Service Engineer in Tamworth employer: MTrec Technical
Contact Detail:
MTrec Technical Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Service Engineer in Tamworth
β¨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
β¨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Think of real-life examples where you've solved problems or improved customer satisfaction β these stories will make you stand out!
β¨Tip Number 3
Donβt forget to research the company! Knowing their products and values can help you tailor your answers during the interview. Plus, it shows you're genuinely interested in being part of their team.
β¨Tip Number 4
Apply through our website for a smoother process! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer in Tamworth
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your relevant experience as a service engineer. We want to see how your skills match the job description, so donβt be shy about showcasing your background in electronic/electrical engineering!
Showcase Customer Care Skills: Since customer satisfaction is key for this role, let us know about your experience in delivering top-notch customer care. Share examples of how you've built long-standing relationships with clients in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the Field Service Engineer position.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity with a growing employer!
How to prepare for a job interview at MTrec Technical
β¨Know Your Stuff
Make sure you brush up on your technical knowledge related to electromechanical products and safety devices. Be ready to discuss your previous experience as a service engineer, especially any specific projects or challenges you've tackled.
β¨Customer Care is Key
Since the role involves a lot of customer interaction, think of examples where you've gone above and beyond for a client. Highlight your ability to build long-lasting relationships and how you ensure customer satisfaction.
β¨Organise Your Thoughts
Prepare to talk about how you prioritise tasks and manage your time effectively. The interviewer will want to know how you handle diverse and demanding activities, so have some real-life examples ready to share.
β¨Documentation Matters
Familiarise yourself with the types of documentation you'll be expected to complete. Be prepared to discuss how you ensure accuracy and thoroughness in your paperwork, as this is crucial for the role.