At a Glance
- Tasks: Support and enhance IT infrastructure while troubleshooting and resolving tech issues.
- Company: Join a growing, forward-thinking organisation focused on technology and improvement.
- Benefits: Enjoy competitive salary, private healthcare, pension scheme, and 25 days annual leave.
- Other info: Dynamic environment with excellent career progression and training opportunities.
- Why this job: Make a real impact in a hands-on role with diverse IT projects and systems.
- Qualifications: Experience in IT support, strong problem-solving skills, and knowledge of Windows and SQL.
The predicted salary is between 30000 - 40000 £ per year.
The Rewards and Benefits on offer:
- The opportunity to join a growing and forward-thinking organisation with a strong focus on technology and continuous improvement
- A long-term, permanent position offering stability and career progression
- Competitive salary and benefits package
- Private healthcare and health cash plan
- Company pension scheme
- 25 days annual leave plus bank holidays
- Exposure to a wide range of IT systems, technologies, and projects
- Training and development opportunities
- A supportive and collaborative working environment
The Job you will do:
- Carry out daily IT checks and routine maintenance, including backups, log reviews, and system health checks
- Diagnose, troubleshoot, and resolve hardware and software issues
- Manage and escalate IT incidents and change requests via a service desk system
- Install, configure, and maintain IT hardware and software, ensuring licensing compliance
- Support onboarding and offboarding activities, including user accounts, devices, and workspace moves
- Ensure desktops, laptops, and servers are patched in line with compliance requirements
- Support and deliver IT projects as directed, working with other departments where required
- Liaise with external suppliers and support partners when necessary
- Provide support for business systems, including reporting and data outputs
- Assist with network cabling tasks and infrastructure changes (training provided where required)
- Adhere to IT policies, procedures, and security standards
- Participate in security awareness and compliance training
- Report security incidents and non-conformances in line with internal procedures
- Work within relevant legislation and regulatory frameworks
- Support internal audits, certifications, and compliance initiatives
- Undertake occasional out-of-hours work to support project delivery
About You:
- Proven experience in an IT support or IT engineering role
- Strong knowledge of Windows desktop and server operating systems
- Experience with SQL is essential
- Experience with Microsoft 365, Active Directory, Group Policy, and network troubleshooting
- Experience installing and supporting servers, including migrations
- Working knowledge of networking and firewall technologies
- Familiarity with virtualisation platforms such as VMware or Hyper-V
- Excellent problem-solving ability with strong attention to detail
- Self-motivated with a proactive and practical approach
- Strong organisational, communication, and interpersonal skills
- Ability to work independently and as part of a wider team
- Educated to GCSE level (or equivalent) or able to demonstrate relevant industry experience
- A genuine interest in IT and continuous professional development
- Experience supporting ERP or business-critical systems
- Exposure to operational or manufacturing-style environments
- Awareness of cyber security standards and frameworks
- Experience supporting information security management systems
- Relevant IT certifications (e.g. CompTIA, Microsoft, or equivalent)
IT Engineer in Sunderland employer: MTrec Technical
Join a dynamic and innovative organisation in the Northeast that prioritises technology and continuous improvement, offering a stable, long-term position as an IT Engineer. With a competitive salary, private healthcare, and generous annual leave, you will thrive in a supportive and collaborative work culture that fosters professional growth through exposure to diverse IT systems and ongoing training opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer in Sunderland
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MTrec Technical values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MTrec Technical might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MTrec Technical!
✨Direct Apply to MTrec Technical
Let's not forget to apply directly through the MTrec Technical website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer in Sunderland
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MTrec Technical.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MTrec Technical. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MTrec Technical
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
