At a Glance
- Tasks: Lead a dynamic customer service team and ensure top-notch support.
- Company: A leading company known for its commitment to customer satisfaction.
- Benefits: Attractive salary, flexible hours, and opportunities for growth.
- Other info: Join a vibrant team with a focus on personal development.
- Why this job: Be the driving force behind exceptional customer experiences and team success.
- Qualifications: Proven leadership skills and a passion for customer service.
The predicted salary is between 35000 - 42000 £ per year.
To maintain their high standards, they are looking to recruit a Customer Support Lead.
Oversee day to day performance of the team.
Maintain compliance with defined KPIs and drive performance.
Customer Service - Team Lead - Immediate Start in Durham employer: MTrec Technical
As a Customer Service Team Lead, you will thrive in a dynamic and supportive work environment that prioritises employee development and well-being. Our company offers competitive benefits, a collaborative culture, and ample opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment in customer service.
We think you need these skills to ace Customer Service - Team Lead - Immediate Start in Durham
Team Leadership
Performance Management
KPI Compliance
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Coaching and Mentoring
