Job Description
Rewards & Benefits on offer;
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- Immediate start date available
- 4 day working week offering a healthy work/life balance
- No weekend work!
- Optional overtime
- Easily accessible offices
- Friendly & supportive working environment
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Working Hours;
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- 37 hours a week (Mon-Fri 09:00-20:00, shifts are during these hours over 4 days. Possible overtime on Saturdays)
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The Company you will be working with;
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MTrec Recruitment are currently supporting our highly established client on their search to appoint a Tele Researcher on a full-time, temporary basis. If you have the required skills and experience, then please apply for an immediate response!
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The Role you will be doing;
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- As a tele researcher, you will be responsible for contacting the general public to complete a survey.
- You will be accountable for achieving daily and weekly targets while ensuring an excellent customer experience.
- You will be entrusted in collecting the information for the survey accurately to ensure we deliver the best possible service for our clients.
- You will be required to follow safeguarding and support processes to ensure that appropriate action is taken in line with policy and procedure.
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About You;
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- Must be confident in making outbound calls
- Previous telephone handling experience is essential
- Possess and demonstrate excellent communication skills
- Great attention to detail
- Maintain a professional and business-like approach to each call
- Demonstrate a positive and can-do attitude
- Able to deliver results and target driven
- Elements of objection handling
- Strive to meet quality standards
- Be able to engage in training and have a proactive approach to further training
- Excellent time management
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Tele Researcher in South Shields employer: MTrec Recruitment
MTrec offers an exceptional work environment for Norwegian Speaking Customer Service Advisors, with a strong emphasis on team culture and employee support. Enjoy the benefits of a Monday to Friday schedule, world-class training, and the flexibility of working from home, all while being part of a blue-chip company that values your contributions and fosters professional growth.
