Customer Service Administrator in Newcastle upon Tyne

Customer Service Administrator in Newcastle upon Tyne

Newcastle upon Tyne Full-Time No working from home possible
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Job Description

Rewards & Benefits on Offer;

  • Immediate start date
  • Monday – Friday working hours
  • Friendly and supportive working environment
  • You will be working with blue chip clients
  • Easily accessible offices

Working hours;

  • Monday – Friday between 8am – 4:30pm

The Company you will be working with;

MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator to join their team on a full-time basis. Please apply for an immediate response!

The Role you will be doing;

  • Processing customer orders
  • Deal with general queries and redirect to the appropriate department/colleagues where necessary
  • Greet visitors
  • Answer and direct incoming calls
  • General administration tasks such as photocopying, filing and scanning
  • Communicating with clients and associates as and when required
  • Paperwork/goods flow internal and external
  • Enter and extract data from PEPs
  • Submitting prescriptive orders and arranging deliver/collection to patient
  • Ensure patient confidentiality is maintained
  • Support the CS team as and when necessary
  • Follow up on progress of orders within Manufacturing

About You;

  • Previous customer service and administration experience is essential
  • Experience using Microsoft Office packages
  • Strong communication skills
  • Professional telephone manner
  • Good organisational skills

Customer Service Administrator in Newcastle upon Tyne employer: MTrec Recruitment

MTrec offers an exceptional work environment for Norwegian Speaking Customer Service Advisors, with a strong emphasis on team culture and employee support. Enjoy the benefits of a Monday to Friday schedule, world-class training, and the flexibility of working from home, all while being part of a blue-chip company that values your contributions and fosters professional growth.

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Contact Details:

MTrec Recruitment Recruitment Team