At a Glance
- Tasks: Provide top-notch customer service in Swedish and English from the comfort of your home.
- Company: Join a blue-chip company with a supportive, team-focused culture.
- Benefits: Enjoy a Monday to Friday schedule, world-class training, and remote work flexibility.
- Other info: Travel to the office every 3-4 months for training and meetings.
- Why this job: Make a real difference by helping customers while working in a dynamic environment.
- Qualifications: Fluent in Swedish and English with a background in customer service.
The predicted salary is between 25000 - 30000 £ per year.
Rewards and Benefits on offer:
- Working for a blue-chip company with a great team-based culture.
- The role is only working Monday to Friday - no weekends!
- Home based position from day one!
- World class training and development opportunities.
The Company you will be working for:
MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants who do not live local to the company site; however, you will be required to travel to the office every 3 to 4 months for training or meetings.
The Role you will be doing:
- Handle inbound calls from consumers and distributors.
- Address customer enquiries via telephone and email in Swedish and English.
- Providing quality advice and information to consumers and distributors.
- Resolve queries and keep customers updated on the status of their enquiries.
- Process inbound calls accurately and efficiently.
- Make effective use of down time, by assisting colleagues with other tasks.
- Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service.
- Fulfil any other ad-hoc duties.
- Working Monday - Friday either 8am - 4pm / 9am - 5pm.
About you:
- Fluent in Swedish and English.
- You must have a customer service background.
- You will be able to provide a courteous and professional service to ensure the customer is completely satisfied.
- You will be a great team player and you will be motivated by helping solve customers’ problems.
Remote Swedish Speaking Customer Service Advisor in Huddersfield employer: MTrec Recruitment
MTrec is an exceptional employer, offering a supportive and team-oriented culture that prioritises employee well-being and development. With a focus on work-life balance, this remote position allows you to thrive in a Monday to Friday schedule, complemented by world-class training opportunities and a strong support network. Join a company that values your contributions and fosters growth, making it an ideal choice for those seeking a rewarding career in customer service.
