At a Glance
- Tasks: Handle personal injury claims and liaise with clients and experts.
- Company: Join a leading legal firm with a supportive team culture.
- Benefits: Enjoy competitive salary, hybrid working, and generous holiday allowance.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: 1+ year experience in EL/PL claims and strong IT skills.
The predicted salary is between 36000 - 44000 £ per year.
Rewards and Benefits on Offer:
- Monday to Friday working hours promoting a healthy work/life balance
- Competitive starting salary
- Performance Based Bonus Scheme
- Hybrid working (office & home working) if eligible
- 23 days holiday, plus Bank Holidays per annum increasing to 26 days
- Additional holiday for 5 years service
- Holiday purchase scheme (You can buy up to 1 weeks annual leave)
- Attendance bonus
- Death in service following 1 years service
- Auto-enrolment company pension
- Employee assistance programme 24-hour helpline
- Travel to work schemes; bike to work scheme, public transport pass scheme
- Annual flu jab and eyecare scheme
The Company you will be working for:
MTrec Commercial are proudly representing our industry leading legal client on their search for an experienced EL/PL Claims handler to join their growing team on a full time and permanent basis. If you have required skills and experience, then please apply for an immediate response!
The Role you will be doing:
- Dealing with a caseload of cases run in the EL/PL portal for low value personal injury claims
- Checking and review of initial information
- Checking and recording of important dates (e.g. limitation)
- Preparing allegations of negligence and breaches of statutory duty and completing claims notification forms on the EL/PL Portal
- Reviewing files and reporting regularly to clients, team leaders or others
- Commissioning appropriate expert medical evidence and liaising with medical and other experts
- Liaising and negotiating with insurers, solicitors, courts, counsel and other agencies
- Valuing damages for pain, suffering and loss of amenity
- Identifying and gathering evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages
- Completing schedules of special damages
- Progressing cases through all stages of the Portal, including stages 2 and 3
- Preparing files for issue of part 8 court proceedings
- Preparing files for stage 3 hearings including preparing briefs to counsel and trial bundles
- Reporting to team leader any difficulties or delays on files
- Dealing promptly with telephone enquiries from clients, referrers and others
- Assisting other team members as necessary
- To carry out such other duties as might reasonably be requested
- Working Monday to Friday 9am - 5pm with 1 hour lunch
About You:
- 1 year plus experience in dealing with EL/PL claims
- IT literate in MS Office
- Strong organizational skills and ability to prioritise
- Team player with a positive and enthusiastic approach
- Ability to cope with conflicting demands and meet deadlines
- Ability to communicate at all levels, both verbally and written
EL/PL Claims Handler employer: MTrec Recruitment
MTrec offers an exceptional work environment for Norwegian Speaking Customer Service Advisors, with a strong emphasis on team culture and employee support. Enjoy the benefits of a Monday to Friday schedule, world-class training, and the flexibility of working from home, all while being part of a blue-chip company that values your contributions and fosters professional growth.
