At a Glance
- Tasks: Handle inbound customer calls and deliver exceptional service to Turkish-speaking clients.
- Company: Join an award-winning team in a friendly and supportive environment.
- Benefits: Enjoy competitive salary, training opportunities, and great career progression.
- Other info: Remote/hybrid role with a positive team culture and excellent growth potential.
- Why this job: Make a real difference by helping customers and developing your skills.
- Qualifications: Fluent Turkish and previous customer service experience required.
Turkish Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices
- Great progression opportunities!
The Company You’ll Work for:
MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Turkish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid. You must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.
The Role You’ll Be Doing:
- Taking inbound customer service calls
- Handling a range of administration tasks
- Delivering a great customer experience for Turkish based customers both via email and on the telephone
- First contact resolution of customers and client’s queries, requests, orders and complaints
- Provide support to the team
The role will be working Monday to Friday 9am – 5pm.
The Person:
- Fluent or Professional level Turkish is essential
- Previous customer service experience
- Positive and motivated attitude to work
- Desire to succeed and develop
- Customer focused and attentive
Remote Turkish Speaking Inbound Customer Service Advisor in Devon employer: MTrec Recruitment
MTrec Commercial offers an exceptional working environment for Turkish Speaking Inbound Customer Service Advisors, combining a friendly team atmosphere with industry-leading training and development opportunities. With the flexibility of remote/hybrid work and excellent transport links to Newcastle City Centre, employees can enjoy a balanced work-life while progressing in their careers within a supportive and motivated team.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Turkish Speaking Inbound Customer Service Advisor in Devon
✨Tip Number 1
Make sure you know your stuff! Brush up on your Turkish language skills and customer service techniques. We want to see you shine in those interviews, so practice common questions and scenarios you might face.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. We can help you find insider tips about the company culture and what they really value in a candidate.
✨Tip Number 3
Prepare for role-play scenarios! Since you'll be handling customer calls, we suggest simulating some calls with friends or family. This will help you get comfortable with responding to various customer queries in Turkish.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to support you throughout the process, so don’t hesitate to reach out if you need any help!
We think you need these skills to ace Remote Turkish Speaking Inbound Customer Service Advisor in Devon
Some tips for your application 🫡
Show Off Your Turkish Skills:Since this role is all about helping our Turkish-speaking customers, make sure to highlight your fluency in Turkish. Use it in your application to show us you’re the perfect fit for the job!
Tailor Your Experience:When you’re writing your application, focus on your previous customer service experience. Share specific examples of how you’ve handled customer queries or complaints, especially if they were in a similar environment.
Keep It Friendly and Professional:We love a friendly vibe! Make sure your application reflects a positive attitude. Use a warm tone while keeping it professional – we want to see your personality shine through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our award-winning team.
How to prepare for a job interview at MTrec Recruitment
✨Brush Up on Your Turkish
Since this role requires fluency in Turkish, make sure you’re comfortable speaking and writing in the language. Practise common customer service scenarios in Turkish to show your proficiency during the interview.
✨Know the Company Inside Out
Research MTrec Commercial and their client’s values, mission, and recent achievements. Being able to discuss how your skills align with their goals will impress the interviewers and show your genuine interest in the role.
✨Prepare for Common Customer Service Questions
Think about how you would handle various customer service situations, especially those that might arise with Turkish customers. Prepare examples from your past experience that demonstrate your problem-solving skills and customer focus.
✨Show Your Positive Attitude
The company is looking for someone with a motivated and positive attitude. During the interview, convey your enthusiasm for the role and your desire to contribute to a friendly team environment. A smile can go a long way!
