At a Glance
- Tasks: Engage with customers, generate leads, and communicate tech info effectively.
- Company: Join a leading company with a focus on growth and support.
- Benefits: Fully remote role, ongoing training, and 24/7 counselling support.
- Other info: Great opportunity for career progression in a supportive environment.
- Why this job: Make an impact while working from home in a dynamic team.
- Qualifications: Fluent in Brazilian/Portuguese; Spanish is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Rewards:
- Ongoing training and coaching and progression opportunities
- A fully remote position (UK only) with all equipment provided.
- EAP (Employment Assistance program) Free 24/7 counselling, legal
MTrec Commercial are proudly representing our industry leading client on their search for a Fluent Brazilian/Portuguese speaking Customer Advisor to join their growing team as soon as possible. You do not need to live local, and we are open to applicants that live in the UK. All equipment will be provided though you may have your own suitable workspace at home. If you feel you have the skills and experience required then please apply for an immediate response!
The Role you’ll be doing:
- As a Brazilian/Portuguese speaking Customer Advisor, you will be responsible for conducting professional calls on behalf of our clients to communicate complex information about new technologies, raise product awareness, and assess the requirements of prospective customers.
Your key responsibilities will include:
- Conducting calls to generate high-quality leads
- Acquiring, with training, a good knowledge of product features and applications, and utilizing this information efficiently in your communications
- Understanding the needs of prospective customers and reacting accordingly
- Maintaining organized and detailed records of customer interactions
- Researching contacts and considering their requirements prior to communication
- Supporting your colleagues and working as a team
- Embracing our company values
- Delivering a very high standard of quality and professionalism at all times
About You:
- Native/Fluent in Brazilian/Portuguese is essential.
- Fluency in Spanish is preferred.
- Positive attitude and results-driven
- Good team and interpersonal skills
- Confidence to direct the course of a conversation and handle objections
- Well-organized and conscientious, with excellent attention to detail
- Ability to quickly learn new processes
- Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc.)
Remote Brazilian & Spanish Speaking Customer Advisor - Fully Remote. in Devon employer: MTrec Recruitment
Join a dynamic and supportive team as a Remote Brazilian & Spanish Speaking Customer Advisor, where you will benefit from ongoing training, coaching, and clear progression opportunities. Enjoy the flexibility of a fully remote role with all necessary equipment provided, alongside access to a comprehensive Employment Assistance Program offering 24/7 counselling and legal support. Our inclusive work culture values teamwork and professionalism, making it an excellent environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Brazilian & Spanish Speaking Customer Advisor - Fully Remote. in Devon
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than a CV.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock calls or role-plays with a friend. This will help you feel more confident when discussing complex information and handling objections.
✨Tip Number 3
Research the company and its products thoroughly. Knowing their offerings inside out will not only impress them but also help you tailor your conversations to meet prospective customers' needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen quickly. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Brazilian & Spanish Speaking Customer Advisor - Fully Remote. in Devon
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for a Brazilian/Portuguese speaking Customer Advisor, make sure to highlight your language skills right at the top of your application. Use examples that showcase your fluency and any relevant experience in customer service or call centres.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to match the job description! Highlight your experience with lead generation, customer interactions, and any tech knowledge you have. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good personality!
Apply Through Our Website:We encourage you to apply through our website for the quickest response. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see more about our company culture while you’re there!
How to prepare for a job interview at MTrec Recruitment
✨Know Your Stuff
Make sure you brush up on the products and services you'll be discussing. Familiarise yourself with the features and applications, so you can confidently communicate complex information during the interview.
✨Show Off Your Language Skills
Since this role requires fluency in Brazilian/Portuguese and preferably Spanish, practice speaking in both languages. Be ready to demonstrate your language skills during the interview, as it will show your capability to handle customer interactions effectively.
✨Prepare for Common Scenarios
Think about potential customer scenarios you might encounter. Prepare responses for common objections or questions that may arise, showcasing your problem-solving skills and ability to direct conversations.
✨Highlight Teamwork and Organisation
Emphasise your experience working in a team and how you maintain organised records of customer interactions. Share examples of how you've collaborated with colleagues to achieve targets, as teamwork is key in this role.
