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- Tasks: Join a friendly team to provide top-notch customer service and support.
- Company: Work with a prestigious Glasgow-based client in a state-of-the-art office.
- Benefits: Enjoy great perks like remote work options, annual bonuses, and excellent holiday entitlement.
- Why this job: Be part of a dynamic company with huge opportunities for career growth and development.
- Qualifications: Must have customer service experience and be IT literate.
- Other info: Immediate start date and potential for a permanent contract from day one!
The predicted salary is between 28800 - 42000 £ per year.
The Rewards and Benefits on offer: Fantastic City Centre location. Incredibly friendly team working environment An excellent Pension scheme. Annual bonus scheme Virtual GP Service Great maternity/paternity leave Great holiday entitlement Training and Development opportunities Opportunity for working from home after probation Easily Accessible offices. Immediate Start Date The opportunity to secure a permanent contract from day one! Mtrec’s New job opportunity: MTrec Commercial is proudly representing our incredibly prestigious Glasgow based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working c…
Customer Service Representative employer: MTREC Recruitment
Contact Detail:
MTREC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarize yourself with the company’s values and mission. This will help you align your responses during the interview and show that you are genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss specific examples from your past customer service experiences. Highlight situations where you went above and beyond to provide excellent service, as this will demonstrate your commitment to customer satisfaction.
✨Tip Number 3
Practice your communication skills. Since the role involves responding to calls and emails, being articulate and clear in your communication will be crucial. Consider doing mock interviews or role-playing scenarios.
✨Tip Number 4
Show enthusiasm for the opportunity to work in a team-based culture. Be ready to discuss how you thrive in collaborative environments and how you can contribute positively to the team dynamic.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. Use keywords from the job description to show that you understand what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work there and how your background makes you a great fit for their team.
Showcase Your IT Skills: Since the role requires being IT literate, include examples of your experience with customer service software or tools. This will demonstrate your ability to adapt to their systems quickly.
Highlight Teamwork Experience: Emphasize any previous roles where you worked as part of a team. The company values a team-based culture, so showing that you can collaborate effectively will strengthen your application.
How to prepare for a job interview at MTREC Recruitment
✨Show Your Customer Service Skills
Make sure to highlight your previous experience in customer service. Share specific examples of how you've handled difficult situations or provided exceptional service to customers.
✨Demonstrate IT Literacy
Since the role requires being IT literate, be prepared to discuss your experience with various software and tools. Mention any relevant systems you've used in past roles and how they helped you in providing better service.
✨Emphasize Teamwork
The company values a team-based culture, so be ready to talk about your ability to work well within a team. Share experiences where you collaborated with colleagues to achieve a common goal.
✨Express Enthusiasm for Growth Opportunities
Show your eagerness to grow and advance your career within the company. Discuss your long-term career goals and how you see this position as a stepping stone towards achieving them.
