At a Glance
- Tasks: Handle inbound customer calls and provide top-notch support to Swedish customers.
- Company: Join an award-winning team in a friendly, supportive environment.
- Benefits: Remote work, industry-leading training, and great progression opportunities.
- Other info: Work Monday to Friday with flexible hours in a close-knit team.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Fluent Swedish and previous customer service experience required.
The predicted salary is between 24000 - 27000 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices
- Great progression opportunities!
The Company You’ll Work for:
MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/hybrid, however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.
The Role You’ll Be Doing:
- Taking inbound customer service calls
- Handling a range of administration tasks
- Delivering a great customer experience for Swedish based customers both via email and on the telephone
- First contact resolution of customers and client’s queries, requests, orders and complaints
- Provide support to the team
The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm.
The Person:
- Fluent or Professional level Swedish is essential
- Previous customer service experience
- Positive and motivated attitude to work
- Desire to succeed and develop
- Customer focused and attentive
Remote Swedish Speaking Inbound Customer Service Advisor in Burnley employer: MTrec Recruitment
Join a dynamic and award-winning team at MTrec Commercial, where you'll find a supportive and friendly work environment that prioritises employee growth and development. With excellent training opportunities and clear pathways for progression, this remote role allows you to balance work and life while being part of a close-knit group dedicated to delivering exceptional customer service to Swedish clients.
