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- Tasks: Manage reception duties, answer calls, and assist visitors with enquiries.
- Company: Join a supportive public sector team in Darlington.
- Benefits: Immediate start, varied role, great resources, and team culture.
- Why this job: Be the friendly face of the organisation and make a difference daily.
- Qualifications: Level 2 admin qualification or equivalent experience required.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 20000 - 30000 £ per year.
Rewards and Benefits on Offer: Immediate start date. Varied and interesting job role. Great resources. Great team culture. Any support required is provided.
The Company you will be working for: We are proudly representing our public sector client based in Darlington. They are currently looking for a Receptionist to join their team. If you are interested and meet the person specification of the job role, please apply below.
The Job You’ll Do:
- Undertake a range of tasks e.g. reception duties, answering telephone, face to face enquiries, liaising with relevant staff, dealing with visitors.
- Dealing with routine unexpected problems and situations within the service.
- Provide general clerical/admin support e.g. photocopying, filing, completion of standard forms, responding to routine correspondence.
- Set up and maintain manual and computerised records/management information systems or service specific management information systems.
- Sort and distribute mail.
- Undertake administrative procedures (e.g. reconciliation and processing orders, invoices etc.).
- Operate relevant equipment/ICT packages.
- Maintain stock and supplies, ordering of stationery and other supplies.
- Be aware of and comply with policies and procedures relating to the job holder's area of work.
About You:
- Admin qualification to Level 2 or equivalent experience in relevant discipline.
- Good numeracy and literacy.
- General clerical/administrative/financial work.
- Experience in supporting clerical/administrative services for other services.
- A proven commitment to the principles of Equality and Diversity.
- Experience of working with/around customer centred services.
Receptionist employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common receptionist scenarios. Think about how you'd handle a busy reception desk or a tricky customer query. Role-playing these situations can boost your confidence and prepare you for the real deal.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They might share insider tips or even put in a good word for you. Plus, it shows you're proactive and keen to connect with the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to go directly through us.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with the receptionist role, so don’t be shy about showcasing your admin qualifications and customer service experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Darlington. Keep it friendly and professional, and don’t forget to mention your commitment to equality and diversity.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our great team culture!
How to prepare for a job interview at MTrec Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist. Familiarise yourself with tasks like answering calls, managing enquiries, and handling administrative duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Receptionist, you'll be the first point of contact for visitors and callers. Practice clear and confident communication. During the interview, highlight any previous experience where you've successfully dealt with customers or handled enquiries, as this will showcase your ability to manage face-to-face interactions effectively.
✨Prepare for Scenario Questions
Expect questions about how you'd handle unexpected situations, like a difficult visitor or a sudden influx of calls. Think of examples from your past experiences where you've successfully navigated similar challenges. This will show your problem-solving skills and adaptability, which are crucial for the role.
✨Demonstrate Your Organisational Skills
Being organised is key for a Receptionist. Bring up any relevant experience you have with managing records, sorting mail, or maintaining supplies. You could even mention specific tools or systems you've used before, as this will illustrate your capability to keep things running smoothly in a busy environment.
