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For Companies At a Glance
- Tasks: Process customer orders, prepare quotes, and manage inquiries with professionalism.
- Company: Join a leading company known for its supportive and dynamic work environment.
- Benefits: Enjoy a competitive salary, monthly bonuses, private health insurance, and more.
- Why this job: No cold calling! Work Monday to Friday with opportunities for career growth.
- Qualifications: Experience in customer service or sales, strong IT skills, and excellent communication.
- Other info: Be part of a fast-paced team where your contributions truly matter.
The predicted salary is between 30000 - 42000 £ per year.
Rewards and Benefits on offer:
- Competitive starting salary with monthly bonus
- Private Health Insurance
- Company Pension
- Holiday allowance increase
- No cold calling!
- Monday – Friday working hours
- A permanent opportunity from day 1
The Company you’ll work for:
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Sales Administrator to join their expanding team on a full time, permanent basis. You will be joining a fast-paced working environment which offers the opportunity to grow within your career. If you feel you have the skills and experience stated below, then please apply for an immediate response!
The Role you will be doing:
- Receive and process customer orders accurately and promptly.
- Prepare and issue quotations via email, ensuring clarity and professionalism.
- Advise clients on product or service details, offering knowledgeable support.
- Manage customer inquiries by phone and email with efficiency and courtesy.
- Record customer interactions, orders, and quotes in CRM or internal systems.
- Coordinate order fulfilment and liaise with internal departments (e.g., sales, logistics, technical team) as needed to ensure timely customer delivery.
- Follow up with customers on order status or quote requests to ensure satisfaction.
- Troubleshoot basic technical or sales-related queries and escalate more complex issues appropriately.
- Maintain up-to-date product and pricing knowledge, especially within the technical domain.
About You:
- Proven experience in a customer service, order processing, or technical sales role.
- Proficiency in CRM and email communication tools.
- Solid IT skills (e.g., Word, Excel, Outlook, plus CRM navigation).
- Strong organisational, multitasking, and time-management ability.
- Effective written and verbal communication.
- High attention to detail and accuracy.
- Customer-focused, solution-oriented, and professional.
- Flexible to adapt and support evolving needs.
- Office-based, reliable, and self-motivated.
- Excellent IT literacy—comfortable using CRM systems, Microsoft Office suite (especially Outlook, Word, Excel), and email platforms.
- Prior experience in technical sales, customer service, or a related customer-facing role.
- Strong communication skills—both written and verbal—with attention to detail.
- Ability to multitask, prioritise effectively, and maintain composure under pressure.
- Problem solver with a customer-centric mindset.
- Team collaborator who works well across functions to ensure customer needs are met.
Sales Administrator in Prudhoe employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Prudhoe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in customer service and order processing. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Administrator gig. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Sales Administrator in Prudhoe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order processing. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Be sure to mention your proficiency with CRM systems and your customer-focused approach.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Keep it clear, concise, and professional—just like you would when advising clients or managing inquiries.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at MTrec Ltd
✨Know Your Stuff
Make sure you brush up on the products and services the company offers. Being able to discuss them confidently will show that you're genuinely interested and knowledgeable, which is key for a Sales Administrator role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with clients in the past, whether through email or phone.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and tasks. Think of specific instances where you successfully juggled multiple responsibilities, as this will highlight your ability to thrive in a fast-paced environment.
✨Prepare for Technical Questions
Given the technical aspect of the role, be prepared to answer questions related to CRM systems and basic troubleshooting. Familiarise yourself with common issues and solutions to demonstrate your problem-solving skills.
