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For Companies At a Glance
- Tasks: Assist customers with parts needs and ensure smooth operation of the parts department.
- Company: A growing specialist engineering company with a focus on customer service.
- Benefits: Competitive salary, bonus scheme, and a safe working environment.
- Why this job: Join a dynamic team and make a real impact in the engineering sector.
- Qualifications: Experience in parts sales or engineering, strong communication skills, and a proactive attitude.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 25000 - 35000 £ per year.
The Company
Our client is a specialist engineering company due to growth they need a Parts Sales Advisor with plant, engineering or automotive equipment experience.
Job Role
As a Parts Sales Advisor, you will play a crucial role in advising and assisting customers with their parts needs, ranging from spares to accessories. You will ensure the smooth operation of the parts department by providing excellent customer service, accurate parts identification and efficient stock management.
- Customer Service: Advise customers on required vehicle parts via telephone, email and face-to-face.
- Parts Identification: Accurately identify parts using Electronic Parts Catalogues and Dealer Management Systems.
- Stock Management: Check stock availability, pick parts from the warehouse and manage stock levels.
- Sales Maximisation: Drive sales of products and accessories and upsell where possible to achieve targets.
- Internal Support: Efficiently distribute parts to service department technicians.
The Person
You will ideally have experience in a similar role. Previous engineering/plant environment experience. Previous parts look-up experience is preferred (e.g. in a dealership or motor factor environment). Strong communication skills, a proactive attitude and a focus on delivering a high level of customer service. Enthusiastic, team-focused and willing to learn. Analytical approach to problem solving. Excellent communication skills (both verbal and written). Good IT skills.
The Benefits
Competitive salary. You will be working for a well-established growing employer. The company are fully compliant with the latest health and safety requirements for current safe working practices. A bonus scheme as the role develops.
Parts Sales Advisor employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering or automotive sectors. You never know who might have a lead on that perfect Parts Sales Advisor role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your parts knowledge and customer service skills. Make it clear why you're the best fit for the job.
✨Tip Number 3
Stay proactive! Follow up on applications and express your enthusiasm for the role. A quick email or call can show you're genuinely interested and keep you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge over the competition.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts sales or related fields like engineering or automotive. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Parts Sales Advisor role. Mention your customer service skills and any specific experiences that relate to parts identification and stock management.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a well-presented application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MTrec Ltd
✨Know Your Parts
Familiarise yourself with common parts and accessories related to plant, engineering, or automotive equipment. Brush up on the Electronic Parts Catalogues and Dealer Management Systems, as being able to identify parts accurately will impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you advised customers effectively or resolved issues, as this will demonstrate your proactive attitude and strong communication skills.
✨Demonstrate Your Sales Savvy
Be ready to discuss how you've driven sales in past positions. Share any experiences where you successfully upsold products or maximised sales opportunities, as this aligns perfectly with the role's focus on sales maximisation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about their stock management processes or how they measure success in the Parts Sales Advisor position. This shows your enthusiasm for the role and helps you understand if it's the right fit for you.