At a Glance
- Tasks: Coordinate deliveries, liaise with drivers, and ensure client needs are met.
- Company: Join a growing business with a supportive and collaborative culture.
- Benefits: Enjoy a competitive salary, 25 days leave, and a company pension scheme.
- Other info: Opportunities for training and development in a dynamic environment.
- Why this job: Make a real impact while enjoying a healthy work/life balance.
- Qualifications: Strong communication skills and organisational abilities are essential.
The predicted salary is between 30000 - 40000 € per year.
Rewards and Benefits on offer:
- Permanent opportunity from day 1
- Monday – Friday working hours offering a healthy work/life balance
- Easily accessible offices
- Immediate start
- Competitive salary dependent on experience
- 25 days annual leave + Bank Holidays
- Company pension scheme
- Opportunities for training and development, including educational pathways
- A supportive, collaborative working environment within a growing business
The Company you will be working with:
MTrec Commercial are proudly representing our prestigious client on their search to appoint an experienced Operational Coordinator.
Key Responsibilities:
- Arrange outgoing deliveries, liaising with drivers and couriers to meet deadlines.
- Work with engineers to ensure client needs are met during the delivery process.
- Ensure all documentation is completed at appropriate times and kept in order, including PODs for all outgoing deliveries.
- Conduct outbound calls to potential and existing customers, following active leads for outstanding quotes.
- Support the work winning function, collaborating with internal stakeholders including engineering, test, commercial and business development.
- Update records on quote status to reflect the most relevant information, including the completion of customer account plans.
- Maintain regular contact with customers, providing updates, responding to queries, and ensuring a positive customer experience.
- Assist with entering enquiries (new/revisions).
Skills and Qualifications:
- Excellent communication and interpersonal skills, with confidence speaking to customers and suppliers by telephone.
- Ability to proactively chase leads and follow up opportunities in a structured and professional manner.
- Strong organisational skills with attention to detail.
- Comfortable working independently as well as part of a team.
- Competent IT skills, including Microsoft Office (Excel, Word, Outlook).
- Right to work in the UK.
Desirable (but not essential):
- Previous experience in logistics, transport coordination, or a similar role (manufacturing environment preferred).
- Previous experience in telesales/customer service.
- Basic electrical knowledge or previous experience in the electrical industry.
- Experience using CRM systems.
Operational and Client Coordinator employer: MTrec Ltd
MTrec Commercial offers an exceptional working environment for the Operational and Client Coordinator role, with a strong emphasis on work/life balance and employee well-being. Enjoy competitive salaries, generous annual leave, and a commitment to professional development through training opportunities. Join a supportive team in easily accessible offices, where collaboration and growth are at the forefront of our thriving business.
StudySmarter Expert Advice🤫
We think this is how you could land Operational and Client Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Operational and Client Coordinator role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research the company and understand their values, especially around customer service and collaboration. We want you to shine when discussing how your skills align with their needs.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and internal teams, being articulate and confident is key. Grab a friend and do some mock calls to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting your journey to landing that perfect job!
We think you need these skills to ace Operational and Client Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational and Client Coordinator role. Highlight your relevant experience in logistics, customer service, and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for customer service and logistics, and don’t forget to mention how you can contribute to our supportive and collaborative environment.
Show Off Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at MTrec Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Operational and Client Coordinator. Familiarise yourself with the key tasks like arranging deliveries, liaising with drivers, and maintaining documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and internal teams, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully handled customer queries or collaborated with colleagues. This will highlight your interpersonal abilities and fit for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and organisational abilities. Prepare by thinking of past experiences where you had to manage tight deadlines or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research the Company Culture
Understanding the company’s values and culture is crucial. Look into their approach to teamwork and collaboration, as well as any training and development opportunities they offer. This knowledge will allow you to tailor your responses and demonstrate how you align with their ethos.
