At a Glance
- Tasks: Assist customers in Russian and English, providing updates and maintaining records.
- Company: Join a prestigious company with a focus on customer service excellence.
- Benefits: Remote work after training, competitive salary, and a bonus scheme.
- Other info: Enjoy continuous training and development in a supportive team environment.
- Why this job: Utilise your language skills in a dynamic customer service role.
- Qualifications: Fluency in Russian and English, plus any customer service experience.
The predicted salary is between 40500 - 49500 £ per year.
Benefits and Rewards on offer:
- Remote working after training/probation
- Great work/life balance
- Bonus Scheme
- Permanent contract
You will be working for a prestigious company. Continuous training and development.
The Company you will be working for: MTrec Commercial are proudly representing our industry leading client on their search for a Russian & English Speaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to work from home! The client is open to applicants that have any kind of customer service experience such as Contact Centre, Retail, Hospitality etc. You must be completely fluent in Speaking, Reading and Writing in both Russian and English. This is a brand new and exciting role which will offer you the opportunity to utilise your language skills. If you feel you have the relevant skills and experience.
The Role you will be doing:
- Answering inbound calls in Russian and English
- Making outbound calls to clients
- Providing updates and information when required
- Use of in-house system maintaining accurate and detailed records
- Providing an efficient service to clients in a professional and courteous manner
- Always maintaining strict confidentiality and compliance guidelines
- Able to work between 9am-7pm on a rota basis
About You:
- Fluent/Native/Professional Level of Russian and English are essential
- Previous customer service experience in any kind of sector is welcomed such as Contact Centre, Hospitality, Retail etc., is preferred, though not essential and full training is provided
- Strong communication skills
- IT literate
- Confident on speaking with clients over the phone
- Team Player and a positive attitude
- Punctual and reliable
Russian and English Speaking Advisor in Newcastle upon Tyne employer: MTrec Ltd
Join a thriving Newcastle city centre-based professional services organisation that prioritises teamwork and collaboration, offering a highly competitive salary alongside an attractive bonus scheme. With excellent training and genuine opportunities for career progression, you'll be part of a supportive team where your contributions are recognised and rewarded, making a real impact in the technical sector.
