Romanian, Lithuanian and English Speaking Advisor in Newcastle upon Tyne

BenefitsandRewardsonoffer;

• Remoteworkingaftertraining/probation

• Greatwork/lifebalance

• BonusScheme

• Permanentcontract

• Youwillbeworkingforaprestigiouscompany

• Continuoustraininganddevelopment

TheCompanyyouwillbeworkingfor;

MTrec Commercial are proudly representing our industry leading client on their search for a Romanian, Lithuanian & English Speaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to work from home! The client is open to applicants that have any kind of customer service experience such as Contact Centre, Retail, Hospitality etc. You must be completely fluent in Speaking, Reading and Writing in both Russian and English. This is a brand new and exciting role which will offer you the opportunity to utilise your language skills. If you feel you have the relevant skills and experience, then

TheRoleyouwillbedoing;

• AnsweringinboundcallsinRomanian, LithuanianandEnglish

• Makingoutboundcallstoclients.

• Providingupdatesandinformationwhenrequired.

• Useofinhousesystemmaintainingaccurateanddetailedrecords

• Providinganefficientservicetoclientsinaprofessionalandcourteousmanner.

• Alwaysmaintainingstrictconfidentialityandcomplianceguidelines.

• Abletoworkbetween9am-7pmonarotabasis.

AboutYou;

• Fluent/Native/ProfessionalLevelofRomanian, LithuanianandEnglishareessential

• PreviouscustomerserviceexperienceinanykindofsectoriswelcomedsuchasContactCentre,Hospitality,Retailetc,ispreferred,thoughnotessentialandfulltrainingisprovided.

• Strongcommunicationskills.

• ITliterate

• Confidentonspeakingwithclientsoverthephone.

• TeamPlayerandapositiveattitude

• Punctualandreliable