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- Tasks: Provide top-notch customer support in Lithuanian, Russian, and English from the comfort of your home.
- Company: Join a leading UK customer service provider with a focus on teamwork and support.
- Benefits: Enjoy remote work, great work/life balance, and ongoing professional development.
- Why this job: Make a difference by helping customers while developing your language skills.
- Qualifications: Fluency in Lithuanian, Russian, and English; strong communication skills are a must.
- Other info: No prior experience needed; full training provided to help you succeed.
The predicted salary is between 24000 - 36000 £ per year.
A leading customer service provider in the UK seeks a Lithuanian and Russian Speaker for their customer service team. This permanent role involves answering calls and providing updates in Lithuanian, Russian, and English.
Applicants must be fluent in all three languages and possess strong communication skills. Previous customer service experience is preferred but not essential as full training will be provided.
The role offers a great work/life balance, remote working opportunities, and continuous development after completion of the training period.
Bilingual Lithuanian & Russian Customer Support (Remote) in Newcastle upon Tyne employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Lithuanian & Russian Customer Support (Remote) in Newcastle upon Tyne
✨Tip Number 1
Make sure you brush up on your language skills before the interview. Practise speaking Lithuanian, Russian, and English with friends or family to ensure you're confident and fluent when answering questions.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Bilingual Lithuanian & Russian Customer Support (Remote) in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your fluency in Lithuanian, Russian, and English. We want to see how you can communicate effectively in all three languages, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention any relevant experience or skills that align with customer service, even if it’s not directly related. We love seeing how you connect your background to what we do!
Be Yourself: Let your personality shine through in your application. We’re looking for genuine people who can connect with our customers, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at MTrec Ltd
✨Brush Up on Your Language Skills
Since this role requires fluency in Lithuanian, Russian, and English, make sure you’re comfortable switching between these languages. Practise common customer service phrases and scenarios in all three languages to show your versatility during the interview.
✨Know the Company Inside Out
Research the customer service provider thoroughly. Understand their values, mission, and the type of customers they serve. This will help you tailor your answers and demonstrate that you’re genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter. Prepare examples from your past experiences or even role-play potential scenarios. This will help you showcase your problem-solving skills and ability to handle difficult situations.
✨Showcase Your Communication Skills
As communication is key in this role, be clear and concise in your responses. Practice articulating your thoughts in a structured manner, and don’t hesitate to ask for clarification if you don’t understand a question. This shows that you value effective communication.
