At a Glance
- Tasks: Administer customer accounts and deliver top-notch service to enhance relationships.
- Company: Join a leading manufacturing company with a strong growth trajectory.
- Benefits: Enjoy a competitive salary, shift allowances, and opportunities for overtime.
- Other info: Potential for permanent position in a safe and compliant work environment.
- Why this job: Be part of a dynamic team focused on delivering world-class customer experiences.
- Qualifications: Experience in manufacturing and customer service, with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Company
Our client is a market leading manufacturing company due to a sustained period of growth they are now looking to recruit a Manufacturing Sales Administrator.
Responsibilities
- Is initially fixed term for 12 months there is potential to become permanent.
- The role will be working in person onsite.
- Administer specific customer accounts effectively and efficiently.
- Taking care of the customer\'s needs by providing and delivering professional, helpful, high quality service and assistance to ensure customer\'s requirements are met.
- Maintain and enhance customer relationships to meet objectives, thus providing a world class customer service.
- Deliver excellent customer service per sector, constantly striving to maximise customer experience.
- Processing and administering customer orders received per customer.
- Administer an accurate database of customers using CRM system.
Qualifications
- Will have previous experience in a similar role ideally in manufacturing.
- Previous customer service experience.
- Professional communication abilities, both written and spoken.
- Knowledge of customer service principles and practices.
- Proficiency in MS Office applications, in particular Excel.
- Excellent communication skills.
- Attention to detail/accuracy of work.
Benefits
- You will be working for a well-established growing employer.
- An excellent salary.
- Salary advertised includes shift allowance over time is additional.
- A company experiencing continued growth, expansion and investment.
- The company are fully compliant with the latest health and safety requirements for current safe working practices.
Manufacuring Sales Administrator in Newcastle upon Tyne employer: MTrec Ltd
Join a thriving manufacturing company that prioritises employee growth and offers a supportive work culture. With a commitment to excellence, you will benefit from competitive salaries, ongoing training opportunities, and a focus on maintaining high standards of health and safety. This role not only promises a rewarding career path but also the chance to be part of a dynamic team dedicated to delivering world-class customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Manufacuring Sales Administrator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the manufacturing sector, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and sales administration. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've enhanced customer relationships or improved processes in previous roles. This will demonstrate your value and fit for the Manufacturing Sales Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Manufacuring Sales Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Manufacturing Sales Administrator role. Highlight your previous experience in manufacturing and customer service, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've delivered excellent customer service in the past.
Showcase Your Skills:Don’t just list your skills; demonstrate them! If you’re proficient in MS Office, especially Excel, mention how you’ve used these tools to improve efficiency or accuracy in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at MTrec Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their manufacturing processes and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in similar roles. Highlight specific examples where you've successfully managed customer accounts or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Master the Tech
Since proficiency in MS Office, especially Excel, is crucial for this role, brush up on your skills. Be prepared to discuss how you've used these tools in past jobs, and if possible, bring examples of reports or databases you've created.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your professional communication abilities.
