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- Tasks: Provide top-notch IT support and troubleshoot hardware/software issues daily.
- Company: Join MTrec Ltd, a market leader in the engineering/manufacturing industry.
- Benefits: Enjoy an attractive salary, good pension, and opportunities for growth.
- Why this job: Be part of a dynamic team, solve real problems, and make a difference.
- Qualifications: Previous IT experience and familiarity with ERP/MES systems are a must.
- Other info: Training provided for cable termination and other technical skills.
The predicted salary is between 30000 - 42000 £ per year.
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You will deliver effective IT support across all aspects of the business and will provide back up and support to managers on a wide range of IT related projects.
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The person will be responsible for the smooth running of day-to-day IT operations, duties will include:
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Resolve and escalate IT incidents and change requests.
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Maintain and troubleshoot hardware and software issues across the network.
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Perform regular system maintenance and updates.
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Daily checks and maintenance procedures such as ensuring backups have been completed.
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Assist with new starters/leavers and support desk moves such as PCs and phones.
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Termination of network cables and cable runs as required (training will be provided on this).
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Raise external support calls with key suppliers when required.
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Complete IT projects set by management and assist other departments where an IT presence is required.
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Previous similar experience in an IT role.
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Demonstratable experience in the engineering/manufacturing industry, ideally with ERP/MES system experience.
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Excellent decision making and attention to detail skills.
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Positive, proactive and dynamic look for solutions to problems and ways to improve.
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Remain flexible in an ever-changing environment.
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An attractive salary.
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Working for a market leader.
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Good pension.
IT Technician | MTrec Ltd Technical employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician | MTrec Ltd Technical
✨Tip Number 1
Familiarize yourself with common IT support tools and software that are widely used in the engineering and manufacturing sectors. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the industry.
✨Tip Number 2
Highlight any experience you have with ERP/MES systems, as this is a key requirement for the role. Be prepared to discuss specific projects or tasks where you've utilized these systems effectively.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved IT incidents in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
✨Tip Number 4
Demonstrate your flexibility and adaptability by discussing experiences where you've successfully managed changes or challenges in a fast-paced environment. This will align well with the dynamic nature of the role.
We think you need these skills to ace IT Technician | MTrec Ltd Technical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT experience, especially in troubleshooting and maintaining hardware and software. Include any specific projects or roles that demonstrate your ability to support IT operations effectively.
Craft a Strong Cover Letter: In your cover letter, emphasize your problem-solving skills and proactive approach. Mention any experience you have with ERP/MES systems and how it relates to the role at MTrec Ltd Technical.
Showcase Relevant Skills: Clearly outline your technical skills, such as network maintenance, system updates, and incident resolution. Use specific examples to illustrate your expertise and decision-making abilities.
Highlight Adaptability: Since the job requires flexibility in an ever-changing environment, provide examples of how you've successfully adapted to changes in previous roles. This will show that you're ready for the dynamic nature of the position.
How to prepare for a job interview at MTrec Ltd
✨Show Your Technical Skills
Be prepared to discuss your previous experience in IT support, especially in troubleshooting hardware and software issues. Highlight specific examples where you successfully resolved incidents or improved processes.
✨Demonstrate Problem-Solving Abilities
Since the role requires a proactive approach to finding solutions, come ready with examples of challenges you've faced in past positions and how you overcame them. This will showcase your decision-making skills and attention to detail.
✨Familiarize Yourself with ERP/MES Systems
If you have experience with ERP or MES systems, be sure to mention it during the interview. If not, do some research on these systems and be ready to discuss how you would approach learning them quickly.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT operations and projects. This shows your interest in the role and helps you understand how you can contribute to the team effectively.
