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- Tasks: Ensure customer satisfaction by managing quality aspects and leading investigations into complaints.
- Company: Leading manufacturing firm dedicated to safety and quality improvement.
- Benefits: Competitive compensation, pension scheme, and growth opportunities.
- Why this job: Join a dynamic team focused on quality and make a real difference.
- Qualifications: HND in Electronics and strong interpersonal skills required.
- Other info: Exciting opportunities for career advancement in a growing company.
The predicted salary is between 30000 - 42000 £ per year.
A leading manufacturing firm at Houghton-le-Spring is seeking a Quality Engineer to ensure customer quality satisfaction and manage quality aspects. The ideal candidate will hold an HND in Electronics and possess strong interpersonal and communication skills.
Responsibilities include:
- Liaising on quality issues
- Leading investigations into complaints
- Supporting internal audits
This role offers competitive compensation, a pension scheme, and opportunities within a growing company committed to safety and quality improvement.
Customer Quality Engineer: Drive RCAs, NPI & Continuous QA in Houghton-Le-Spring employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Quality Engineer: Drive RCAs, NPI & Continuous QA in Houghton-Le-Spring
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching common quality engineering scenarios. Think about how you would handle customer complaints or lead an investigation. We want to show that we can think on our feet and solve problems effectively!
✨Tip Number 3
Practice your communication skills! Since this role requires strong interpersonal abilities, we should be ready to demonstrate how we can clearly convey complex information. Mock interviews with friends can help us nail this down.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to highlight our relevant skills and experiences directly related to the job description.
We think you need these skills to ace Customer Quality Engineer: Drive RCAs, NPI & Continuous QA in Houghton-Le-Spring
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HND in Electronics and any relevant experience. We want to see how your skills align with the role of a Quality Engineer, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how your interpersonal skills can help us drive customer satisfaction. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: Since this role involves leading investigations into complaints, make sure to include examples of how you've tackled similar challenges in the past. We love seeing candidates who can think critically and act decisively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MTrec Ltd
✨Know Your Quality Standards
Familiarise yourself with the quality standards relevant to the manufacturing industry. Be prepared to discuss how you’ve applied these standards in previous roles, especially in relation to customer satisfaction and complaint resolution.
✨Showcase Your RCA Skills
Be ready to explain your experience with Root Cause Analysis (RCA). Prepare specific examples where you've successfully identified issues and implemented solutions, as this will demonstrate your problem-solving abilities.
✨Communicate Effectively
Since strong interpersonal skills are key for this role, practice articulating your thoughts clearly. Think about how you can convey complex quality issues in a straightforward manner, as you’ll need to liaise with various stakeholders.
✨Prepare for Internal Audit Scenarios
Anticipate questions related to internal audits and quality management systems. Brush up on your knowledge of audit processes and be ready to discuss how you’ve contributed to or led audits in the past.
