Freight Forwarder (Road)

Rewards and Benefits on offer;

• Competitive salary

• Performance Bonus

• 25 days annual leave + bank holidays + your birthday off if it falls on a working day!

• Healthcare Plan & Wellbeing Package (discounted gym, mental health support, GP anytime service)

• Occupational Sick Pay

• Life assurance cover

• Access to onsite gym

• Clear Career Development Opportunities – training, progression, and growth within the business

• A dynamic and collaborative work environment where your impact will shape our success

The Company you will be working with;

MTrec Commercial are currently supporting our prestigious client on their search for an experienced Freight Forwarder to join their team on a full time and permanent basis. If you have the required experience, then please apply for an immediate response!

The Role you will be doing;

• Plan and organise the most appropriate and cost‑effective routes for European road freight movements, considering transit times, security, and customer requirements.

• Negotiate rates for transport, shipping and handling costs, preparing accurate quotations for customers.

• Ensure correct file formation including purchasing, sales, agreements and documentation.

• Maintain up‑to‑date knowledge of European trade regulations, customs requirements, fiscal regimes and any political or operational factors affecting freight movement.

• Manage correct customs clearance processes for import and export shipments, including documentation and duties.

• Build and maintain strong relationships with hauliers, suppliers, internal teams and external customers.

• Monitor shipments, identify deviations, and proactively implement solutions or alternatives.

• Provide customers with timely and accurate updates, resolving any queries or complaints professionally.

• Promote companies wider group capabilities and identify potential opportunities across the business.

• Adhere to company Core Values – Familial Values, Integrity, Excellence and Accountability.

• Ensure compliance with company HSSQE systems and procedures, prioritising safety and trade compliance at all times.

• Be aware of multilateral trade regimes, dual‑use requirements and Know Your Customer red‑flag concerns.

• At all times remain professional and confidential

About You

• Previous experience in European road freight operations is essential.

• Strong understanding of international trade regulations and import/export documentation.

• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines in a fast‑paced environment.

• Strong written and verbal communication skills.

• Experience in regulatory compliance areas such as Anti‑Bribery, Anti‑Money Laundering, Restricted Party Screening, sanctions, HS code classification, dual‑use goods, re‑export restrictions, HAZCHEM and recordkeeping (desirable).

• Ability to analyse situations, identify issues and implement effective solutions.

• Collaborative team player with a positive, professional approach and strong customer focus.

• Flexible and adaptable.

• Proficient in Microsoft 365.

• Ability to write and speak in English.