Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer inquiries, manage data entry, and support admin tasks.
- Company: Established company in Newcastle with a supportive team culture.
- Benefits: Immediate start, permanent role, and great resources.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service or admin, and strong communication skills.
- Other info: Varied role with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Rewards and Benefits on Offer:
- Immediate start date.
- Permanent role.
- Varied and interesting job role.
- Great resources.
- Great team culture.
- Any support required is provided.
The Company you will be working for:
Our client is an established and successful company based in Newcastle. They are currently looking for a Customer Service Advisor to join their team on a temporary basis.
The job you will be doing:
- General customer service duties
- Answering inbound calls
- Data entry input into spreadsheets and internal systems
- Photocopying
- Scanning and filing
- Chasing up orders
- Any other general admin tasks as required
About You:
- Previous customer service or administrative experience
- Computer literate
- Proficient in Excel packages such as Word, Excel, Outlook
- Excellent telephone manner
- Strong communication skills both written and verbal
- Able to work alone or as part of a team
Customer Service Administrator employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to showcase your tech skills! Since the role involves data entry and using Excel, be ready to discuss your experience with these tools and maybe even share a few tips on how you use them efficiently.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Customer Service Administrator role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service or admin experience. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Tech Skills: Since the role requires proficiency in Excel and other software, mention any relevant experience you have with these tools. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at MTrec Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, culture, and what they do. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Skills
Make sure to highlight your previous customer service or administrative experience during the interview. Prepare specific examples of how you've successfully handled customer queries or managed admin tasks in the past. This will demonstrate your capability for the role.
✨Practice Your Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you come across as professional.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the resources available, or any support provided for new employees. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
