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For Companies At a Glance
- Tasks: Make calls in Taiwanese and English to generate leads and support customers.
- Company: Join a leading customer service company with a vibrant team culture.
- Benefits: Work from home, flexible hours, and opportunities for training and development.
- Why this job: Perfect for fluent Taiwanese speakers looking to grow their customer service skills.
- Qualifications: Fluency in Taiwanese and English, with strong communication and teamwork skills.
- Other info: Enjoy a dynamic work environment with potential for permanent placement.
The predicted salary is between 24000 - 36000 £ per year.
MTrec Commercial are proudly representing our industry leading customer service client in their search for a Taiwanese Speaking Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service, utilising their customer service skills. The successful candidate will become a part of an organised and efficient team of friendly and professional communication representatives and can develop and grow along with the rest of the team. The position will be fully remote working and is starting around September. If you are a fluent Taiwanese speaker and are looking to progress your skills within this industry, then please apply for an immediate response!
Rewards and Benefits on Offer:
- The opportunity to work with a dynamic and cultured team of professionals
- Working from home opportunity
- A temporary to permanent position
- Flexible working hours
- Continuous training and development
The Job You’ll Do:
- Conduct calls to generate high quality leads in Taiwanese and English.
- Research contacts and consider their requirements prior to communication.
- Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication.
- Understand the needs of the prospective customer and react accordingly.
- Maintain organised and detailed records of customer interactions.
- Support your colleagues and work as a team.
- Deliver a very high standard of quality and professionalism at all times.
- Be available to work Monday to Friday 6am - 10am.
About you:
- Full Taiwanese and English Fluency is essential.
- Exceptional communication skills.
- Positive attitude and result driven.
- Good team and interpersonal skills.
- Confidence to direct the course of a conversation and handle objections.
- Well-organised and conscientious, with excellent attention to detail.
- Ability to quickly learn new processes.
Taiwanese Speaking Representative in Bath employer: MTrec Ltd
Contact Detail:
MTrec Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Taiwanese Speaking Representative in Bath
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might know someone in the customer service industry. A personal connection can often get your foot in the door faster than a CV.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock calls or role-plays with a friend. This will help you feel more confident when it comes to showcasing your Taiwanese and English skills during the real deal.
✨Tip Number 3
Show off your personality! When you're in an interview or networking event, let your positive attitude shine through. Employers love candidates who are not just skilled but also bring good vibes to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our dynamic team!
We think you need these skills to ace Taiwanese Speaking Representative in Bath
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in Taiwanese and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Highlight Customer Service Experience: This role is all about customer service, so be sure to showcase any relevant experience you have. Whether it’s handling calls or working in a team, let us know how you’ve excelled in similar situations!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at MTrec Ltd
✨Brush Up on Your Language Skills
Since this role requires fluency in both Taiwanese and English, make sure you practice speaking and listening in both languages. Try to engage in conversations or even role-play scenarios that mimic customer interactions to boost your confidence.
✨Know the Company Inside Out
Research the company’s values, mission, and the products they offer. Understanding their customer service approach will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about potential customer interactions you might face in this role. Prepare examples of how you would handle difficult situations or objections, showcasing your problem-solving skills and ability to maintain professionalism under pressure.
✨Show Off Your Team Spirit
This position emphasises teamwork, so be ready to discuss your experiences working in a team environment. Highlight instances where you supported colleagues or contributed to group success, demonstrating that you’re a collaborative and positive team player.
