Warranty Engineer in Sunderland

Warranty Engineer in Sunderland

Sunderland Full-Time No home office possible
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Job Description

The Company\\n\\nOur client is a North East based manufactuer. Due to sustained growth they are now recruiting for a Warranty Engineer.\\n\\nThe Role\\n\\n * You will support in the the analysis of warranty return parts to improve warranty performance and customer satisfaction.\\n\\n * Ensuring company and customer 3 months in service and warranty cost targets are achieved.\\n\\n * You make a significant contribution towards the improved performance of these products.\\n\\n * This will involve working closely with customers, major suppliers and manufacturing.\\n\\n * Coordinate 3 months in service target achievement set by company and Customer.\\n\\n * Coordinate warranty cost target achievement. Manage parts analysis returned to site.\\n\\n * Manage parts analysis of returned parts to tier supply base.\\n\\n * Support NPL and safe launch for market issues.\\n\\n * Proactive approach to quality improvement activities.\\n\\n * Take lead with company and customers for quality improvements.

Warranty data trend analysis and proactively feedback to team.\\n\\n * Recharge warranty costs back to suppliers.\\n\\n * Send all claims lists to suppliers on monthly basis.\\n\\n * Manage supplier responses timely for warranty parts return.\\n\\n * Respect customer deadlines.\\n\\n * Support customer for warranty issues. Regular meetings with customer for continuous follow up and improvements.\\n\\n * Support audits for warranty improvement activities.\\n\\n * Support and advise on warranty issues for continuous improvements.\\n\\n * Support corrective action activity for warranty issues.\\n\\n * Comply with Internal processes and procedures to assure IATF 16949.\\n\\nThe Person\\n\\n * Ideally qualified to minimum of HNC level in an appropriate discipline or equivalent level of experience.\\n\\n * Have experience within a similar role, gained in a fast moving, automotive manufacturing environment.\\n\\n * Self-motivated, proactive thinker and possess excellent communication, teamwork and organisational skills.\\n\\n * Excellent understanding of all aspects of warranty systems and processes.\\n\\n * Experience in high volume manufacturing.\\n\\n * Good IT Skills .\\n\\n * Excellent understanding problem solving techniques.\\n\\n * Process auditing experience, ideally including an IATF/ISO auditor qualification.\\n\\nThe Benefits\\n\\n * You will be working for a well-established growing employer.\\n\\n * An excellent salary. A company experiencing continued growth, expansion and investment.\\n\\n * The company are fully compliant with the latest health and safety requirements for current safe working practices

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Contact Detail:

MTrec Ltd Technical Recruiting Team

Warranty Engineer in Sunderland
MTrec Ltd Technical
Location: Sunderland

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