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For Companies At a Glance
- Tasks: Provide top-notch service and maintenance for electromechanical products in various sectors.
- Company: Join a leading manufacturer known for innovation and growth.
- Benefits: Enjoy a competitive salary, company vehicle, and a stable day shift.
- Why this job: Make a real difference by ensuring customer satisfaction and safety.
- Qualifications: Experience as a service engineer with a background in electronics or electrical engineering.
- Other info: Home-based role covering the South with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
The Company
Our client is a leading manufacturer of electromechanical products used in various sectors. To help maintain their equipment, they now require a Field Service Engineer.
The Role
- Ensure service assistance and operational requirements as directed for customer satisfaction and achievement of department goals.
- Perform scheduled maintenance visits and corrective repairs as directed on safety devices.
- Perform warranty repairs as directed on safety devices.
- Perform installation and commissioning activities.
- Perform technical corrective actions.
- Complete required company documentation.
- Provide feedback of the quality situation and issues from the field to the Service Management.
- The role will be home based covering South, Reading, Maidenhead, Slough, Woking, and the West M25 area.
The Person
- Relevant experience as a service engineer.
- HNC or equivalent in electronic/electrical engineering or related subject is preferred.
- Proven experience over a wide range of equipment and systems.
- Ideally with experience of safety-related devices and background.
- Able to deliver a high level of customer care and develop long-standing customer relationships.
- Ability to organise and prioritise to meet a wide range of diverse and demanding activities.
- Must hold a driving licence.
The Benefits
- You will be working for a well-established growing employer.
- An excellent salary.
- Working a permanent day shift.
- Company vehicle.
- A company experiencing continued growth, expansion, and investment.
- The company is fully compliant with the latest health and safety requirements for current safe working practices.
Field Service Engineer in Reading employer: MTrec Ltd Technical
Contact Detail:
MTrec Ltd Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance gigs that allow you to work with electromechanical products. This not only boosts your CV but also gives you real-world stories to share during interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled maintenance visits or repairs in the past, and don’t forget to highlight your ability to build long-lasting customer relationships!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Field Service Engineer position. Plus, it shows you're serious about joining our team and helps us get to know you better right from the start.
We think you need these skills to ace Field Service Engineer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience, especially with electromechanical products and safety devices. We want to see how your skills match what we're looking for!
Showcase Your Customer Care Skills: Since customer satisfaction is key, don’t forget to showcase your ability to build long-standing relationships with clients. Share examples of how you've gone above and beyond in previous roles to keep customers happy.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MTrec Ltd Technical
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electromechanical products and safety devices. Be ready to discuss your previous experience as a service engineer and how it relates to the role. This will show that you’re not just familiar with the equipment but also understand the nuances of maintenance and repairs.
✨Customer Care is Key
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent customer service. Prepare to share stories that highlight your ability to build long-lasting relationships with clients, as this is crucial for success in the position.
✨Organise Your Thoughts
The job requires you to juggle various tasks, so be prepared to discuss how you prioritise and organise your workload. Think of specific instances where you successfully managed multiple responsibilities and how you ensured everything was completed on time.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s growth and how they ensure compliance with health and safety standards. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.
