At a Glance
- Tasks: Support global hardware and software rollout, providing 2nd line IT support.
- Company: Join a prestigious industry-leading employer with a strong reputation.
- Benefits: Immediate start, competitive salary, and potential for contract extension.
- Other info: Monday to Friday hours with full systems training provided.
- Why this job: Gain hands-on experience in IT support and work on exciting projects.
- Qualifications: Previous experience in end user computing or 2nd line IT support required.
The predicted salary is between 31500 - 38500 £ per year.
The Rewards and Benefits on offer:
- Immediate starts available
- Competitive basic salary
- Potential for contract extension
- The opportunity to work with an industry-leading employer
- Monday to Friday office hours
- Full systems training provided
MTrec Recruitment are supporting our long-standing and prestigious client in their search for a contract IT Technician. The role will be supporting a global rollout of hardware and software and would be well suited to those with previous experience in end user computing/ 2nd Line IT support. This is a 3-month contract, with potential for extension, depending on the status of the project. Apply now for an immediate response!
The Job you will do:
- Installation, configuration, and deployment of PCs and laptops for end users (hardware setup, OS imaging, software installation)
- Configuration of user profiles, network drives, email clients, and access to corporate resources
- Active Directory administration: creating and managing user accounts, password resets, account unlocking, and group/permission assignments
- Providing 1st line IT support during system integration and migration processes
- Logging, tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams
- Troubleshooting Virtual Machine (VM) access and virtualised application issues
IT Support Technician - 2nd Line employer: MTrec Ltd Technical
MTrec Ltd Technical is an excellent employer for those looking to thrive in a dynamic sales environment within the Engineering sector. With a strong focus on employee development, competitive benefits including a pension scheme and company car, and a supportive work culture that encourages learning and growth, this role offers a meaningful opportunity to make a significant impact in the Northeast region.
