MTrec’s new career opportunity Our client are specialists in their industry sector. They are looking to recruit a Field Service Engineer on a permanent basis. If you have experience servicing generators, this role could be ideal for you. The Job you’ll do * As a Field Service Engineer, you’ll play a vital role in ensuring generators and equipment operate at peak performance. * Reporting to the Depot Foreman, you’ll spend approximately 80% of your time in the field, servicing client sites, and 20% in the depot, supporting maintenance and repair tasks. * This role offers a mix of hands-on technical work, problem-solving, and customer interaction, with the chance to work independently and as part of a collaborative team. * Service and maintain generators both on-site and at the depot. * Diagnose and troubleshoot issues in control panels and AC/DC electrical systems. * Perform mechanical and electrical repairs to ensure equipment reliability. * Synchronise generator systems for seamless operation. * Participate in an on-call rota, (to include some bank holidays) * Communicate professionally with customers to deliver exceptional service. * Complete daily vehicle checks and maintain accurate service records (e.g., service sheets, pre-delivery inspection forms). * Adhere to & uphold company health and safety standards at all times. About You * An NVQ in Plant Maintenance, Mechanical Engineering, or equivalent qualification. * Experience in the generator, plant hire, or similar industry. * A full UK driving license (held for at least 3 years). * Strong prioritisation skills to meet weekly service schedules. * Ability to work independently and collaboratively with minimal supervision. * Excellent communication skills to engage with customers and colleagues. * A commitment to delivering outstanding customer service. * A forklift license is a plus (training provided if needed). The Rewards and the Benefits * Permanent job * Competitive salary
Field Service Engineer in Gateshead employer: MTrec Ltd Technical
As a QHSE and Continuous Improvement Manager at our client’s company, you will be part of a dynamic team that prioritises quality and safety in a supportive work environment. The company fosters a culture of continuous improvement, offering ample opportunities for professional growth and development, while also ensuring a strong commitment to employee well-being and safety. Located in a thriving industrial area, this role provides the chance to make a significant impact within a respected organisation known for its dedication to excellence.
