Rewards & Benefits;
Ensure you read the information regarding this opportunity thoroughly before making an application.
- A competitive salary and bonus scheme
- Free lunch
- 28 days holiday (including Bank Holidays)
- Birthday Holiday
- The opportunity to grow fast with a fast-growing company.
- Free on-site parking
- Immediate start date The Company you will be working with; MTrec Recruitment are currently supporting our prestigious client on their search for a proactive and commercially focused Senior Key Account Manager to join their team on a full-time and permanent basis with the view of taking ownership of the sales function and play a key role in driving the continued growth of the business. If you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; Customer Relationship Management by segment: Active management of high value and/or high growth customers to maximise long term value and ensure retention. (one to one contact) Active management of high value low growth customers to maximise long term value and ensure retention. (one to one contact) Light touch management of mid value customers (limited one to one plus automation) Automated management of low value customers Intervention management of low value high potential customers (identify potential winners and engage) Build specific engagement strategies and plans for each defined segment. Account Growth: Identify and pursue opportunities to grow business with target customers by upselling and cross-selling additional products and services. Collaborate with customers to identify goals and offer solutions that meet or exceed expectations. Deliver this growth according to the requirements of the segment. Onboarding & Implementation: Guide new clients through the onboarding process, ensuring a smooth transition and setting clear expectations. Maintain close liaison with NBD team during onboarding process. Ensure that service performance is communicated quickly and accurately, so that potential issues can be managed effectively Introduce automated engagement strategies to reach smaller customers, Problem Resolution: Address client concerns and resolve issues promptly, acting as an advocate for the client within the organisation. Proactively identify potential challenges and work with relevant teams to resolve them. xgikmsk Account Planning & Reporting: Develop strategic account plans to achieve client and company objectives. Monitor account performance, analyse data, and create regul...
Senior Key Account Manager employer: MTrec Ltd Commercial
MTrec Commercial offers an exceptional working environment for Test and Diagnostics Technicians, featuring a competitive salary and a monthly bonus scheme. With easily accessible offices and a supportive, collaborative culture, employees are encouraged to grow and develop their skills while contributing to high-quality manufacturing processes. This role not only provides immediate employment opportunities but also fosters continuous improvement and innovation within the team.
