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For Companies At a Glance
- Tasks: Coordinate field engineer schedules and manage customer appointments across the UK & Ireland.
- Company: Join MTrec Commercial, a leader in the industry with a supportive team culture.
- Benefits: Enjoy excellent progression opportunities, a permanent role, and a healthy work/life balance.
- Why this job: Make a real impact by ensuring smooth operations and customer satisfaction.
- Qualifications: Strong organisational skills, IT proficiency, and a customer-first mindset are essential.
- Other info: Immediate start available in a friendly and dynamic working environment.
The predicted salary is between 30000 - 40000 £ per year.
The Rewards and Benefits on offer:
- Excellent progression opportunities
- Immediate start date
- Monday – Friday working hours promoting a healthy work/life balance
- Friendly and supportive working environment
- A permanent job opportunity from day one!
The Company you will be working for:
MTrec Commercial are proudly representing our industry leading client on their search to appoint an experienced Service Coordinator to join their expanding team on a full time and permanent basis. If you have the required skills and experience, please apply for an immediate response!
The Role you will be doing:
- Coordinate and manage field engineer diaries across the UK & Ireland
- Book customer visits (maintenance, repairs, site evaluations, breakdowns)
- Liaise with customers to schedule and confirm appointments
- Raise jobs in SAP and scheduling systems
- Quote parts/labour and manage repair jobs from start to finish
- Track warranty claims and maintain calibration/tool registers
- Keep vehicle records, safety cards, and inductions up to date
- Attend weekly planning meetings and support with admin tasks
About You:
- Excellent organisation and planning skills
- Ability to prioritise under pressure and meet tight deadlines
- Confident communicator with a professional phone manner
- Customer-first mindset and a helpful, can-do attitude
- Strong IT skills: Microsoft Office is essential, SAP/Protean is a plus
- Team player who also works well independently
- Knowledge of H&S procedures and logistics across the UK & Ireland is a bonus
Service Coordinator in Prudhoe employer: MTrec Ltd Commercial
Contact Detail:
MTrec Ltd Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Prudhoe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Service Coordinator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Be ready to discuss how your skills in organisation and customer service can make a difference in their team.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with SAP or similar systems, make sure to highlight that. Companies love candidates who can hit the ground running with their tools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our expanding team!
We think you need these skills to ace Service Coordinator in Prudhoe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experience that match the Service Coordinator role. We want to see how your organisation and planning skills shine through, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Explain why you’re excited about the role and how your customer-first mindset aligns with our values. Keep it friendly and professional.
Show Off Your IT Skills: Since strong IT skills are essential, make sure to mention your proficiency in Microsoft Office and any experience with SAP or similar systems. We love seeing candidates who are tech-savvy!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s quick and easy, and we’ll be able to respond to your application faster. Don’t miss out on this opportunity!
How to prepare for a job interview at MTrec Ltd Commercial
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like managing field engineer diaries and liaising with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since excellent organisation is crucial for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise under pressure and meet tight deadlines, as this will resonate well with the interviewers.
✨Communicate Confidently
As a Service Coordinator, you'll need to communicate effectively with both customers and team members. Practice your phone manner and be prepared to answer questions clearly and professionally. Consider doing mock interviews with friends to build your confidence.
✨Brush Up on IT Skills
Make sure you're comfortable with Microsoft Office and any other relevant software like SAP. If you have experience with scheduling systems or logistics, be ready to discuss it. Showing that you're tech-savvy will give you an edge in the interview.